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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 12-17-2016
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Default Your eBay account is temporarily restricted while we verify your information

"We regularly review accounts to keep eBay a safe and fair marketplace for our members. As part of our security checks, we sometimes require a seller to contact us so that we can verify their information.

To verify your account, please contact us by clicking on the link below (you may be asked to sign in):
http://ocsnext.ebay.com/ocs/cusr?que...main=email1505

While we're waiting on your response, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items. Also, if you had any active listings, we've removed them, and placed them in your Unsold folder. We credited any associated fees to your account.

Once we verify your account information, you'll be able to start selling again right away. You'll also be able to relist items from your Unsold folder by clicking Relist to the right of the listing.

Thank you for helping us to keep eBay a safe and fair marketplace. We appreciate your help in verifying your account as quickly as possible."


I made a stupid mistake of editing my list too often at once and I got this restriction. What is my next step guys?
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  #2  
Old 12-18-2016
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Default Re: Your eBay account is temporarily restricted while we verify your information

Sounds like a fairly generic restriction, however I don't believe editing your item too often would cause a suspension by itself.

Next step is to call them, no choice in this type of situation. Just be confident and have all your account information in front of you. Don't stumble when they ask your stealth name
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  #3  
Old 12-18-2016
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Default Re: Your eBay account is temporarily restricted while we verify your information

Its nothing bad they will ask basic questions about your account and then reinstate it.
After this procedure your account will get stronger
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Old 12-19-2016
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Default Re: Your eBay account is temporarily restricted while we verify your information

thank you guys, a simple call solved the problem. I had all my stealth info ready in front and just told them the way it is.
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Old 02-14-2017
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Default Re: Your eBay account is temporarily restricted while we verify your information

Quote:
Originally Posted by wkang87 View Post
thank you guys, a simple call solved the problem. I had all my stealth info ready in front and just told them the way it is.
Hi dude what the questions did they ask you ?? i've the same problem now
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Old 02-16-2017
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Default Re: Your eBay account is temporarily restricted while we verify your information

Quote:
Originally Posted by wkang87 View Post
thank you guys, a simple call solved the problem. I had all my stealth info ready in front and just told them the way it is.
Hey dude can you tell us why they limit your account?
Thanks!
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Old 02-17-2017
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Default Re: Your eBay account is temporarily restricted while we verify your information

You can call or email directly to them
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