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  #1  
Old 04-03-2019
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Default passed MC011

On 18th Feb I received this dreadful MC011 message.

After one and half month back and forth continuing messaging with ebay, uploaded ID, invoices, utility bills, clarified the business mode, today received their message says:

Hello XXX,

We appreciate the additional information that you provided. We recently reviewed your situation further, and in light of the additional details, eBay has reinstated your account.

We understand that this process may have been somewhat inconvenient, but please understand that this was a security measure intended to help protect you and the eBay community.

To help ensure your future trading success, we strongly encourage you to ship items in a timely manner. We would also like to take this opportunity to encourage you to take extra care in accurately and thoroughly describing the value and condition of the items you sell on eBay. By taking a few extra moments to ensure that you are delivering the best customer service possible to your buyers, you greatly increase the chances of having a successful eBay business and avoiding any future account issues that may arise.

We are happy that we have had the opportunity to reinstate this account, and look forward to a building a successful relationship with you on eBay.

If you ever have a question or concern about the status of this or any other account you own, please visit eBay Help for information and access to eBay Customer Support. Just click the "Customer Support" tab at the top of any eBay page. You will be guided to the group that can best address your question or concern.
Thanks,

eBay

Just want to say doesn't matter how other people telling you here, don't give up and never give up.
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The Following User Says Thank You to likefrasers For This Useful Post:
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The complete step-by-step guide to get back to selling today!

  #2  
Old 04-03-2019
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Default Re: passed MC011

Congratulations. Did you get banned before even listing anything ?

I have had 2 stealth accounts go down before I even got round to listing anything. They just said i'm a security risk and they don't like my business model. All that generic copy and pasted crap.

I even had BOTH of them re-instated with creative docs but then they went down again BEFORE I could even list anything ... one was a personal eb / personal pp and business eb / personal pp

How did you exchange messages with them for 1 and half months ? Via email ?
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  #3  
Old 04-03-2019
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Default Re: passed MC011

Congratulations , was this stealth account with creative docs?
Have one but just not confident in submitting since they can detect creative id.
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  #4  
Old 04-03-2019
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Default Re: passed MC011

This is an old stealth account created on 2014. It got suspended before on the early times but only asked for ID verification.

And this time I uploaded the totally different ID, numbers and photos are all different than my first banned requested information.

BTW this account even doesn't have a valid PayPal attached on it.
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  #5  
Old 04-03-2019
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Default Re: passed MC011

Quote:
Originally Posted by james_112233 View Post
Congratulations. Did you get banned before even listing anything ?

I have had 2 stealth accounts go down before I even got round to listing anything. They just said i'm a security risk and they don't like my business model. All that generic copy and pasted crap.

I even had BOTH of them re-instated with creative docs but then they went down again BEFORE I could even list anything ... one was a personal eb / personal pp and business eb / personal pp

How did you exchange messages with them for 1 and half months ? Via email ?

First they asked for tracking proof, after that they asked for ID verification, then they asked for clarification of my business mode, then more information requested, i. e. company license, bank statement. I uploaded all the information I have or I can created, except the company license, I just told them I don't have a company.

I received 6 total messages from ebay, and replied in detail for each one. It's a dreadful journey I can tell you.
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  #6  
Old 04-03-2019
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Default Re: passed MC011

"We understand that this process may have been somewhat inconvenient"

Only 6 week inconvenience
__________________
"Mark 11.24 Whatsoever ye desire, believe that ye have it, and it is yours"
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  #7  
Old 04-05-2019
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Default Re: passed MC011

Quote:
Originally Posted by likefrasers View Post
First they asked for tracking proof, after that they asked for ID verification, then they asked for clarification of my business mode, then more information requested, i. e. company license, bank statement. I uploaded all the information I have or I can created, except the company license, I just told them I don't have a company.

I received 6 total messages from ebay, and replied in detail for each one. It's a dreadful journey I can tell you.

I got a similar situation (restricted) pending review for a limit increase. What did you provide for invoices? Are you reselling?
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  #8  
Old 04-05-2019
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Default Re: passed MC011

You got restricted for asking for higher listing allowances ? @Vue
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  #9  
Old 04-06-2019
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Default Re: passed MC011

Quote:
Originally Posted by Vue View Post
I got a similar situation (restricted) pending review for a limit increase. What did you provide for invoices? Are you reselling?
Of course ps invoices. Yes I'm reselling.
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  #10  
Old 04-06-2019
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Default Re: passed MC011

Quote:
Originally Posted by likefrasers View Post
Of course ps invoices. Yes I'm reselling.

Could you dm your source for invoices? Did you provide the supplier details? I'm a reseller too and I don't want to lose this (my real account). Any help is very appreciated and I'd be happy to repay the favor.
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  #11  
Old 04-06-2019
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Default Re: passed MC011

Quote:
Originally Posted by Vue View Post
Could you dm your source for invoices? Did you provide the supplier details? I'm a reseller too and I don't want to lose this (my real account). Any help is very appreciated and I'd be happy to repay the favor.
As I said invoices are photoshopped. Did it by myself, just using your real invoices to photoshop it, change the item name and price. It works.
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  #12  
Old 04-06-2019
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Default Re: passed MC011

6 months....... F THAT!!!
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  #13  
Old 04-07-2019
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Default Re: passed MC011

Quote:
Originally Posted by likefrasers View Post
As I said invoices are photoshopped. Did it by myself, just using your real invoices to photoshop it, change the item name and price. It works.
Since eBay is so finicky could you dm me a watermarked copy of yours so I know what's passable to ebay?
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  #14  
Old 04-08-2019
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Default Re: passed MC011

Quote:
Originally Posted by likefrasers View Post
As I said invoices are photoshopped. Did it by myself, just using your real invoices to photoshop it, change the item name and price. It works.
Do you resell Amazon? If so, do you list multiple items on a single normal Amazon customer receipt?
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  #15  
Old 04-13-2019
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Default Re: passed MC011

Once you get that MC011 your account will last 4 month if your lucky then it will probably be "no longer registered" on one hot summer morning when you wake up.
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