| MC011 limitation - weird message (help!) I got an MC011 limitation on my eBay but the message I got from them is weird.
"
..........
To appeal this restriction, you'll need to:
Activity on your account didn’t follow our policy. More specific details are provided below.
Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction
............
"
That's exactly what it says, I didn't cut anything out. They gave me no requirements to do in order to appeal the MC011. Has anyone had this before? Can someone help and suggest me what to do? Worked really hard on this eBay account all 100% positive feedback. I'm not a dropshipper too. |
kirkie2 | 03-15-2020 07:56 PM | Re: MC011 limitation - weird message (help!) Ring them, I range one recently and got it reinstated, was very easy. |
Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by kirkie2
(Post 1077546)
Ring them, I range one recently and got it reinstated, was very easy. | really? can you elaborate on how the conversation went? what they told you and what you told them?
it will help me and people seeing this in the future |
kirkie2 | 03-15-2020 10:13 PM | Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by omg
(Post 1077548)
really? can you elaborate on how the conversation went? what they told you and what you told them?
it will help me and people seeing this in the future | Have all the account information in front of you.
They asked about the items I sell, where they are kept, and told me to add more keywords to my listings to get more exposure.
This is a new a account 8 weeks old 2 sales, 30+ listings |
Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by kirkie2
(Post 1077556)
Have all the account information in front of you.
They asked about the items I sell, where they are kept, and told me to add more keywords to my listings to get more exposure.
This is a new a account 8 weeks old 2 sales, 30+ listings | oh, I had over 100+ transactions. You got the MC011 limitation? |
afincho | 03-16-2020 10:32 PM | Re: MC011 limitation - weird message (help!) This is a soft limitation. Just call them and verify ownership. |
newstart123 | 03-17-2020 03:29 AM | Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by omg
(Post 1077505)
I got an MC011 limitation on my eBay but the message I got from them is weird.
"
..........
To appeal this restriction, you'll need to:
Activity on your account didn’t follow our policy. More specific details are provided below.
Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction
............
"
That's exactly what it says, I didn't cut anything out. They gave me no requirements to do in order to appeal the MC011. Has anyone had this before? Can someone help and suggest me what to do? Worked really hard on this eBay account all 100% positive feedback. I'm not a dropshipper too. | just call them or replay to this message and tell that you want to appeal |
burbur | 03-17-2020 02:48 PM | Re: MC011 limitation - weird message (help!) they will ask for id proof of address and invoices. mc011 is not soft limiation |
Re: MC011 limitation - weird message (help!) [UPDATE] i called eBay but the regular customer support can't reinstate account with MC011 support, it's only the back end staff, and they communicate via email only i've been told.
I replied to the email but still no response |
stealthbro | 03-18-2020 01:47 AM | Re: MC011 limitation - weird message (help!) keep us updated bro... i have mc011 like 30 total haha |
nik_us | 03-18-2020 04:10 AM | Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by kirkie2
(Post 1077546)
Ring them, I range one recently and got it reinstated, was very easy. | Can you elaborate? I have got this MC011, provided all docuemnts and later the mail comes saying that the account is threat to eBay and you are no longer allowed to use eBay. |
nik_us | 03-18-2020 04:11 AM | Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by burbur
(Post 1078000)
they will ask for id proof of address and invoices. mc011 is not soft limiation | Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks. |
stealthbro | 03-18-2020 04:50 AM | Re: MC011 limitation - weird message (help!) recently as well? |
Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by nik_us
(Post 1078132)
Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks. | Welcome to the forum - all the best as you master stealth :thumb: |
burbur | 03-18-2020 07:43 AM | Re: MC011 limitation - weird message (help!) Quote:
Originally Posted by nik_us
(Post 1078132)
Really, I think this is a very major limitation and a lot of my account were shut after good sales. Please advise if you have any idea on how to go around this and I can try. Thanks. | do not pay fees and create next account | All times are GMT -5. The time now is 12:00 PM. | |
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