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-   -   Cannot call to eBay support. Please help!!!! (https://www.aspkin.com/forums/ebay-suspensions/135170-cannot-call-ebay-support-please-help.html)

Optimus92 04-15-2020 08:58 PM

Cannot call to eBay support. Please help!!!!
 
Can anyone tell me how to contact ebay right now? I cannot call to eBay via numbers +18664923229 and +18665403229

rollinandrollout 04-15-2020 09:00 PM

Re: Cannot call to eBay support. Please help!!!!
 
Call centres are all closed I’m pretty sure

newstart123 04-16-2020 12:03 AM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by Optimus92 (Post 1085706)
Can anyone tell me how to contact ebay right now? I cannot call to eBay via numbers +18664923229 and +18665403229

use live chats on ebay.com or ebay.co.uk

slokor 04-16-2020 12:06 AM

Re: Cannot call to eBay support. Please help!!!!
 
Either email or live chat. Those are your only options at this point.
If Im not mistaken only the UK site ahs the live chat (don't think the US site has that option).

HolaAmigo 04-16-2020 01:07 AM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by slokor (Post 1085727)
Either email or live chat. Those are your only options at this point.
If Im not mistaken only the UK site ahs the live chat (don't think the US site has that option).

US does too but it's somewhat buried in the help section. You basically have to choose a simple, irrelevant topic for the option to appear.

winnerwinner900 04-20-2020 02:06 AM

Re: Cannot call to eBay support. Please help!!!!
 
I think the fact that eBay has been forced to provide email and live chat support is awesome. I never call eBay anymore. You won't get to talk to someone with authority, and they will just say whatever they need to get rid of you.

CaptainComedown 04-20-2020 03:21 AM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by winnerwinner900 (Post 1086871)
I think the fact that eBay has been forced to provide email and live chat support is awesome. I never call eBay anymore. You won't get to talk to someone with authority, and they will just say whatever they need to get rid of you.

The secret is to keep ringing back until you get someone in the Philippines Call Centre, they generally just do whatever you ask them for, and often don't know the policy very well. At least in my experience anyways

Optimus92 04-21-2020 05:27 AM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by CaptainComedown (Post 1086888)
The secret is to keep ringing back until you get someone in the Philippines Call Centre, they generally just do whatever you ask them for, and often don't know the policy very well. At least in my experience anyways

Can you give me the phone number of ebay Philippines? Thank you.

Speeder33 04-21-2020 04:01 PM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by Optimus92 (Post 1087179)
Can you give me the phone number of ebay Philippines? Thank you.

Its the same number, he just means sometimes you are connected to somebody in the Philippines

Stealthsince2014 04-21-2020 10:53 PM

Re: Cannot call to eBay support. Please help!!!!
 
Winnerwinner900 how is it good for stealth when you can't call in after the first suspension? I had to email them and they asked me the usual questions for a new seller and in addition asked me to provide photo ID and proof of address...on a first suspension. That never happens when you get someone on the phone. The livechat and email sucks

Karlis96 04-21-2020 11:32 PM

Re: Cannot call to eBay support. Please help!!!!
 
Quote:

Originally Posted by Stealthsince2014 (Post 1087511)
Winnerwinner900 how is it good for stealth when you can't call in after the first suspension? I had to email them and they asked me the usual questions for a new seller and in addition asked me to provide photo ID and proof of address...on a first suspension. That never happens when you get someone on the phone. The livechat and email sucks

How did you email them ? Because they have turned off this option to send any requests/ emila about account suspension.


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