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Old 05-18-2020
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Exclamation Any phone number available to cann eBay support at the moment?

Hello,
Please is there any available phone support to handle suspensions to call?

i'm tired with the live chat reps, it seems all they do is copy and past indefinite suspensions, no questions asked or whatever.
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Old 05-18-2020
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Default Re: Any phone number available to cann eBay support at the moment?

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Originally Posted by nasajri View Post
Hello,
Please is there any available phone support to handle suspensions to call?

i'm tired with the live chat reps, it seems all they do is copy and past indefinite suspensions, no questions asked or whatever.

The ‘Have us call you’ option is available and the waiting time was under 10 mins for me last week.
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Old 05-18-2020
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Default Re: Any phone number available to cann eBay support at the moment?

I'm not sure what i'm doing wrong here, but creating the accounts the same way I used to before the pandemic, they get 1st suspension, I call in and get asked few questions and like half of times I get reinstated.
but now, not even a single account got reinstated, I tried live chat, give them my id and boom permanent suspension for risk
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Old 05-18-2020
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Default Re: Any phone number available to cann eBay support at the moment?

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Originally Posted by rollinandrollout View Post
The ‘Have us call you’ option is available and the waiting time was under 10 mins for me last week.
the only option i'm getting is email in the US site, so I got to the UK site to use the live chat option
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Old 05-23-2020
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Default Re: Any phone number available to cann eBay support at the moment?

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Originally Posted by nasajri View Post
the only option i'm getting is email in the US site, so I got to the UK site to use the live chat option
Could you please give me in advice, how I can use this live chat. I dont have ebay.co.uk account.
THank you very much!
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Old 05-23-2020
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Default Re: Any phone number available to cann eBay support at the moment?

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Originally Posted by turboking View Post
Could you please give me in advice, how I can use this live chat. I dont have ebay.co.uk account.
THank you very much!
Just login to ebay.co.uk with whatever account you are using.

Any eBay account can login to any eBay website.
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Old 05-23-2020
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Default Re: Any phone number available to cann eBay support at the moment?

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Originally Posted by phaz0rz View Post
Just login to ebay.co.uk with whatever account you are using.

Any eBay account can login to any eBay website.
Thank you very much Sir
But my account was suspened, thats why I'm here and need some help.
Can I use the live chat if my account suspended?
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Old 05-28-2020
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Default Re: Any phone number available to cann eBay support at the moment?

Quote:
Originally Posted by turboking View Post
Thank you very much Sir
But my account was suspened, thats why I'm here and need some help.
Can I use the live chat if my account suspended?
Yes, you can. That is what I have been doing but so far with no success.
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