New Amazon Suspension Letter after providing invoice - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards

Thread Tools
Old 06-05-2020
alekov's Avatar
Junior Member
Join Date: Jan 2013
Posts: 290
Thanks: 68
Thanked 41 Times in 35 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default New Amazon Suspension Letter after providing invoice

Check out the new Amazon Suspension letter I received after providing new invoice for inauthentic. The invoice was created out of regular receipt, as they did not accept the store receipt. The quantities and total on the invoice were different from that on the receipt, so apparently they verify invoices?? The account was already suspended, but now I cannot even fulfill orders from it anymore, so something further changed it seems...


Your Amazon Seller account has been deactivated and your listings have been removed. We are withholding any funds available in your account. If you have FBA inventory of the items causing “inauthentic” complaints, they are currently ineligible for removal.

Why is this happening?
We previously notified you that if we receive additional invoice submissions and we could not verify the supplier, your ability to sell on Amazon may be impacted. We received your submission but cannot accept this invoice because we are unable to verify the supplier.

How do I reactivate my account?
To reactivate your selling account, please send us one of the following:
-- Evidence that demonstrates the documents you provided are from a supplier that can be verified
-- Copies of invoices or receipts issued from a new supplier

You can only send .pdf, .jpg, .png, or .gif files.

How do I send the required information?
Please submit this information by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (

What happens if I do not send the requested information?
If we do not receive the requested information within 90 days we will permanently withhold any payments to you and any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense.

We’re here to help
You can get help creating your plan in Seller Central Help (

You can view your account’s performance at ( or select Account Health on the home screen of the Amazon Seller app on your iOS ( or Android ( device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Seller Performance Team"
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 09-26-2020
Junior Member
Join Date: Aug 2020
Posts: 18
Thanks: 5
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 9%
iTrader: (0)
Default Re: New Amazon Suspension Letter after providing invoice

Did you ever end up getting reinstated?
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
how to list a custom T shirt without providing a letter? ithelps Amazon 3 10-16-2018 04:22 PM
Invoice For AMAZON Suspension andreydsk Amazon X 16 04-30-2018 05:32 AM
Please help me with writing an appealing letter for Amazon suspension!! taijibo Amazon 0 08-20-2016 03:32 PM
Need help with providing supplier invoice and dr0.p sh1pp1ng llcc221 Paypal Limited 9 12-23-2015 09:32 AM
Copy of Amazon Suspension letter troublez413 Amazon 13 04-26-2012 03:26 PM

Aspkin Group

All times are GMT -5. The time now is 12:43 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58