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-   -   Ebay asking for an ID to verify info (https://www.aspkin.com/forums/ebay-suspensions/138013-ebay-asking-id-verify-info.html)

positive_entropy 07-27-2020 11:04 AM

Ebay asking for an ID to verify info
 
I recently got this email from ebay:


Hello **********,
We understand this may be inconvenient, but we’ve identified a possible discrepancy with the information provided at registration and need your assistance. Until we're able to resolve this matter, your account will remain restricted and you will be unable to buy/sell items, or engage in member-to-member communication.

To help remove the restriction, please provide a color image of your passport. If you do not have a passport readily available, please provide an alternate government-issued ID (front and back).



HOW SHOULD I HANDLE THIS?

IGNAS 07-29-2020 03:34 AM

Re: Ebay asking for an ID to verify info
 
There's only 1 way to handle it -- provide what ebay is asking you. :)

You don't have an ID?

jenny233 07-29-2020 04:26 AM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by positive_entropy (Post 1107815)
I recently got this email from ebay:


Hello **********,
We understand this may be inconvenient, but we’ve identified a possible discrepancy with the information provided at registration and need your assistance. Until we're able to resolve this matter, your account will remain restricted and you will be unable to buy/sell items, or engage in member-to-member communication.

To help remove the restriction, please provide a color image of your passport. If you do not have a passport readily available, please provide an alternate government-issued ID (front and back).



HOW SHOULD I HANDLE THIS?


Prepare a scan of the account's ID. That's the only thing you can do now. Normally, it's easy to pass this step

rsot 07-29-2020 05:22 AM

Re: Ebay asking for an ID to verify info
 
Creativity or services outside the forum do exist

Lemon263 07-29-2020 08:47 AM

Re: Ebay asking for an ID to verify info
 
After some ID myself, didn't see this one coming.

Speeder33 07-29-2020 09:41 PM

Re: Ebay asking for an ID to verify info
 
happens from time to time, just get the doc and submit it. nothing to worry about

positive_entropy 07-31-2020 08:34 AM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by IGNAS (Post 1108057)
There's only 1 way to handle it -- provide what ebay is asking you. :)

You don't have an ID?

Obviously Yes but if I’m here that means I’ve have my accounts in the past suspended

positive_entropy 07-31-2020 08:35 AM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by Speeder33 (Post 1108192)
happens from time to time, just get the doc and submit it. nothing to worry about

Even if your past accounts have been suspended?

IGNAS 08-04-2020 01:14 PM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by positive_entropy (Post 1108445)
Obviously Yes but if I’m here that means I’ve have my accounts in the past suspended

You need to get creative with the ID if you don't have one. ;)

rsot 08-05-2020 06:37 AM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by Lemon263 (Post 1108101)
After some ID myself, didn't see this one coming.

Welcome to the forum - all the best as you master stealth :thumb:


solefoodbk 08-09-2020 03:52 PM

Re: Ebay asking for an ID to verify info
 
They do check the ID to see if someone exists in public records with your name and DOB. I know for a fact they do this. So common names are helpful in these conditions. Weather or not they decide to ban you permanently is up to whoever is reviewing it.

Uavmods 08-10-2020 05:19 AM

Re: Ebay asking for an ID to verify info
 
Where can we get these IDs made up if you say they check the public records then making any old ID with photo and name on will not work

rsot 08-10-2020 06:44 AM

Re: Ebay asking for an ID to verify info
 
Quote:

Originally Posted by solefoodbk (Post 1109711)
They do check the ID to see if someone exists in public records with your name and DOB. I know for a fact they do this. So common names are helpful in these conditions. Weather or not they decide to ban you permanently is up to whoever is reviewing it.

True point - sometimes you might be able to get a better sympathetic eb agent too...

tedsmith1990 08-10-2020 09:00 PM

Re: Ebay asking for an ID to verify info
 
If you have a PS master, 95% you can get your account back.

solefoodbk 08-13-2020 03:54 PM

Re: Ebay asking for an ID to verify info
 
I don’t know what a ps master is but I do know there is never any limitation that can not be fixed. Where there is a will there is a way.

At least for us in USA. I cannot speak on other countries.


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