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  #1  
Old 07-27-2020
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Default Ebay asking for an ID to verify info

I recently got this email from ebay:


Hello **********,
We understand this may be inconvenient, but we’ve identified a possible discrepancy with the information provided at registration and need your assistance. Until we're able to resolve this matter, your account will remain restricted and you will be unable to buy/sell items, or engage in member-to-member communication.

To help remove the restriction, please provide a color image of your passport. If you do not have a passport readily available, please provide an alternate government-issued ID (front and back).



HOW SHOULD I HANDLE THIS?
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  #2  
Old 07-29-2020
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Default Re: Ebay asking for an ID to verify info

There's only 1 way to handle it -- provide what ebay is asking you.

You don't have an ID?
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  #3  
Old 07-29-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by positive_entropy View Post
I recently got this email from ebay:


Hello **********,
We understand this may be inconvenient, but we’ve identified a possible discrepancy with the information provided at registration and need your assistance. Until we're able to resolve this matter, your account will remain restricted and you will be unable to buy/sell items, or engage in member-to-member communication.

To help remove the restriction, please provide a color image of your passport. If you do not have a passport readily available, please provide an alternate government-issued ID (front and back).



HOW SHOULD I HANDLE THIS?

Prepare a scan of the account's ID. That's the only thing you can do now. Normally, it's easy to pass this step
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  #4  
Old 07-29-2020
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Default Re: Ebay asking for an ID to verify info

Creativity or services outside the forum do exist
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  #5  
Old 07-29-2020
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Default Re: Ebay asking for an ID to verify info

After some ID myself, didn't see this one coming.
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  #6  
Old 07-29-2020
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Default Re: Ebay asking for an ID to verify info

happens from time to time, just get the doc and submit it. nothing to worry about
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  #7  
Old 07-31-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by IGNAS View Post
There's only 1 way to handle it -- provide what ebay is asking you.

You don't have an ID?
Obviously Yes but if I’m here that means I’ve have my accounts in the past suspended
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Old 07-31-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by Speeder33 View Post
happens from time to time, just get the doc and submit it. nothing to worry about
Even if your past accounts have been suspended?
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  #9  
Old 08-04-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by positive_entropy View Post
Obviously Yes but if I’m here that means I’ve have my accounts in the past suspended
You need to get creative with the ID if you don't have one.
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  #10  
Old 08-05-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by Lemon263 View Post
After some ID myself, didn't see this one coming.
Welcome to the forum - all the best as you master stealth

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  #11  
Old 08-09-2020
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Default Re: Ebay asking for an ID to verify info

They do check the ID to see if someone exists in public records with your name and DOB. I know for a fact they do this. So common names are helpful in these conditions. Weather or not they decide to ban you permanently is up to whoever is reviewing it.
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  #12  
Old 08-10-2020
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Default Re: Ebay asking for an ID to verify info

Where can we get these IDs made up if you say they check the public records then making any old ID with photo and name on will not work
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  #13  
Old 08-10-2020
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Default Re: Ebay asking for an ID to verify info

Quote:
Originally Posted by solefoodbk View Post
They do check the ID to see if someone exists in public records with your name and DOB. I know for a fact they do this. So common names are helpful in these conditions. Weather or not they decide to ban you permanently is up to whoever is reviewing it.
True point - sometimes you might be able to get a better sympathetic eb agent too...
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  #14  
Old 08-10-2020
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Default Re: Ebay asking for an ID to verify info

If you have a PS master, 95% you can get your account back.
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  #15  
Old 08-13-2020
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Default Re: Ebay asking for an ID to verify info

I don’t know what a ps master is but I do know there is never any limitation that can not be fixed. Where there is a will there is a way.

At least for us in USA. I cannot speak on other countries.
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