Forum

eBay Restriction to Suspension
 

Hello,

My account got restricted and all listings were removed. Then I contacted ebay via live chat and got it restored. I waited for a few days and created listings again. The account was suspended in 2 days.

This kind of thing (restricted -> restored -> relisted -> suspended) happened a few times.

How long shall I wait after account is restored from restriction? Any suggestion?

Thanks.

Re: eBay Restriction to Suspension
 

Are you selling high risk items? What category? Just wondering - if this has happened a few times and you are selling risky items, you are on thinc ice

Re: eBay Restriction to Suspension
 

Mostly for those accounts I created 2nd or 3rd auctions only. No risky items at all.

Re: eBay Restriction to Suspension
 

What IP Address were you using? And phone number?

Re: eBay Restriction to Suspension
 

IPB residential proxy
giffgaff sim

Re: eBay Restriction to Suspension
 

Maybe try browsing and bidding for a few weeks before listing

Re: eBay Restriction to Suspension
 

May i know how did you fix it please? Exact same thing happened to me , restriction to suspension and not able to appeal. PM me please

Re: eBay Restriction to Suspension
 

Something has changed on ebay. It is very weird they reinstate an account and later suspend it for life. It's a hard work trying to identify the flaw. Some members stated they have used Residential IP, new windows user, new sim, portable browsers, everything was matching, and finally they got suspended indefinately. In my case i created a couple of accounts, upgraded to seller accounts, but i'm not willing yet to list my first item due to this suspension wave. I'm still browsing, building cookies, watching items, contacting sellers and so.

Re: eBay Restriction to Suspension
 

the best you can do is to list your items, in my opinion I am not willing to wait 6 months to "age" the account just to find out they will suspend me as well, I never aged any of my accounts before. I don't know why but i can't reply to private messages until tomorrow, I have an idea about why this could be happening, hope i can start sending PMs soon. Also if we could find a way to avoid getting suspended, not even for verification then that would be a great way to bypass all these issues

Re: eBay Restriction to Suspension
 

maybe some vcc issues
check everything...

Re: eBay Restriction to Suspension
 

Thank you but i am 99% sure everything was fine or I wouldn't have passed the first suspension, something is triggering second suspensions on eBay's algorithm

Re: eBay Restriction to Suspension
 

Well, you never shared with us in detail how you make your accounts and what you do with them.

Also the fact that you said you don't want to age your accounts says a lot.
You can't have it both ways.

If you want us to give you a productive input we need to know much more details.

Only because people think that they did everything perfectly, it's usually never the case.

Re: eBay Restriction to Suspension
 

I can give you any details you want , i am using a family member that has never used eBay before , new verified PP , Residential IP this time . Got suspended once for verification , I contacted Eb using live UK chat , they reinstated my account in 5 minutes , I let the account rest for few days , kept using it and building cookies , I contacted Eb again because i wasn't able to link my PP , they helped , few days later I contact them again to increase my selling limits , they did , let the account rest again and listed an item from my China supplier , all images were screenshots so images are clean , next day my account gets suspended. What else can i say to help you help me ? I never aged my account before , i always started dropshipping right away , never got suspended after passing the first suspension. I've seen posts from people saying they aged their accounts for 6 months , bought stuff , bid and passed first suspension then listed items and got suspended again , something is triggering these insane suspensions and I am going crazy, i really need help .

Re: eBay Restriction to Suspension
 

writing in paragraphs would help all of us.

is this the generic lego stuff you were selling? And this is a UK account correct?

What's the suspension message?

Re: eBay Restriction to Suspension
 

Sorry for that , i'll try.

Lego stuff yes , unbranded , not using the word Lego obviously , many other people selling it as well , did the same on a brand new account few months ago and never got a second suspension

Suspension message :
We have reviewed the activity we have seen connected to your account. As a result, your account has been suspended because we believe this activity presents a risk to our eBay community. We do not make this decision lightly. Building a trusted marketplace where people around the world can buy and sell safely is our first priority.

This suspension is permanent and means that you will not be able to participate in any buying or selling activities on eBay. In addition, any other accounts that you own, or that are associated with this account, will also be suspended.

We regret the frustration or inconvenience this may cause you. However, there is no appeal for this decision.

If you have questions about this message, please click Help at the top of most eBay pages.

Here are the listings we removed:
- handmade bracelet from home
- Building Blocks , unbranded , very low price

Re: eBay Restriction to Suspension
 

wow.. if there are really people they have no issues and this community is real lets help each other.

Re: eBay Restriction to Suspension
 

Hmm seems like a ton of these building blocks flooding listings...did you mention the word "Lego" in your listing?

Re: eBay Restriction to Suspension
 

I don't wait , I never do. I list a house item right away, there's no reason to "Age" the account imo. Also that's true, the first account I made was made from a Mobile IP and it lasted longer. I created few listings of house stuff, like old statues, my bracelet and listed items as New , account was fine but then I thought it was time to make dropship listings, Toys category, non risky, unbranded and the account lasted 2 days before getting its second final suspension because that one was permanent

Re: eBay Restriction to Suspension
 

Not at all, you can see those toys all over eBay, people knows those are Knock off and they still buy them, I never ever use the word Lego.

Re: eBay Restriction to Suspension
 

No, they mainly suspend when I start listing again ( after passing 1st suspension ) No MC113

Re: eBay Restriction to Suspension
 

I got suspended after listing my first item for verification only, sometimes not even suspended just restricted , i contact ebay and they reinstate.

So then I start listing again and the account gets a second suspension , this time permanent , they can’t tell the reason , one or two reps said it was ‘Selling violation’ even tho i am only dropshipping unbranded stuff that’s already being sold by 100000 users .

Re: eBay Restriction to Suspension
 

You're talking about the generic Lego right? That's the first item you sold in the toys category?

Re: eBay Restriction to Suspension
 

I believe kids toys are high risk. When I start with a toy even listed from home I get 5 listings limit. I believe it's got to do with the whole thing of unbranded toys containing harmful materials and what not

Re: eBay Restriction to Suspension
 

I agree with you, also a lot of toys actually have a brand name like Lego or Fischer price etc. THey are heavily monitored.

Re: eBay Restriction to Suspension
 

It is better to wait around 30 days. The accounts are much safer after ebay asking you to put your QA.

In past 3 months, I have created ca.250 accounts. One month later, rate 1:25 is suspended : live. About these suspended accounts, 40% EBAY told me that the accounts were linked or hit the EBAY policy, so they were blocked forever. 60% EBAY told me they just randomly check some accounts and asked me to upload my documents and those accounts 100% were reinstated after uploading my docs. I created all accounts in the same way and uploaded all the same kind of "valid" documents.

So I believe EBAY just limits the quantity of accounts in some way. I have tested over 15 accounts, all these 1-month-old accounts are fine at creating first listing,at least until listing ending or auction ending.

Re: eBay Restriction to Suspension
 

Very nice experience tedsmith1990 - sad to hear about the suspension but lower rate is nice

Re: eBay Restriction to Suspension
 

Yes, it is very low. It is between1: 25-28 actually

Re: eBay Restriction to Suspension
 

otherwise wich item catergory risk ?


thanks

Re: eBay Restriction to Suspension
 

Beauty and health, software, electronics. Maybe some expert members can identify a few more.

Re: eBay Restriction to Suspension
 

otherwise make sense uplaod any documents ? ebay removed any user restricted ?
or wasting my time ....

Re: eBay Restriction to Suspension
 

I always upload documents for lifting my accounts and nearly 100% approved.

Live chat in UK site, sometimes ebay support told me the account was not british. Call, I am living in China now.

Re: eBay Restriction to Suspension
 

Hello, can I have a contact method?

Re: eBay Restriction to Suspension
 

Welcome to the forum - all the best as you master stealth :thumb:

Re: eBay Restriction to Suspension
 

I have had a similar problems, several times recently...so let me ask this question...when the account was suspended, did you happen to have any "returns" and if so were did the return labels have the stealth address?

I didn't or haven't tried to send docs, since if that's is the case, then even if you have an ID with the stealth address, it wont matter.

Re: eBay Restriction to Suspension
 

How did you submit the "valid" documents?