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-   -   eBay account suspended for no reason (I don't use vpn) (https://www.aspkin.com/forums/ebay-suspensions/143284-ebay-account-suspended-no-reason-i-dont-use-vpn.html)

votagus 04-29-2021 10:02 AM

eBay account suspended for no reason (I don't use vpn)
 
I'm experiencing this exact same scenario https://www.reddit.com/r/Ebay/commen...ing_the_first/

I bought this item https://www.ebay.com/itm/221498804380 from japan and now my account is suspended, last purchase attempt was cancelled due to covid, don't even know if it was with the same account, but I think so, so this is my second attempt to buy something from the site. I don't really know if my order has been suspended because I didn't get any refund yet, but the first email mentions something about a bid referring to that item id, which makes no sense because that item is a direct purchase, don't really know what's going on and can't afford to pay for a call to cs, what should I do, I only care about my 60 bucks tbh, still sucks to be banned for no reason.

Suky101 04-29-2021 01:34 PM

Re: eBay account suspended for no reason (I don't use vpn)
 
Quote:

Originally Posted by votagus (Post 1151582)
I'm experiencing this exact same scenario https://www.reddit.com/r/Ebay/commen...ing_the_first/

I bought this item https://www.ebay.com/itm/221498804380 from japan and now my account is suspended, last purchase attempt was cancelled due to covid, don't even know if it was with the same account, but I think so, so this is my second attempt to buy something from the site. I don't really know if my order has been suspended because I didn't get any refund yet, but the first email mentions something about a bid referring to that item id, which makes no sense because that item is a direct purchase, don't really know what's going on and can't afford to pay for a call to cs, what should I do, I only care about my 60 bucks tbh, still sucks to be banned for no reason.

You don’t need to call you can contact eBay with live chat 💬
I use it on all my accounts to chat with eBay ..
Just go to help and pick any reason Not important which one you pick and scroll down to the bottom you will see chat..
Good luck 🍀

votagus 04-29-2021 02:57 PM

Re: eBay account suspended for no reason (I don't use vpn)
 
Quote:

Originally Posted by Suky101 (Post 1151608)
You don’t need to call you can contact eBay with live chat 💬
I use it on all my accounts to chat with eBay ..
Just go to help and pick any reason Not important which one you pick and scroll down to the bottom you will see chat..
Good luck 🍀

It is my understanding that eBay does not have a live chat feature, at least that's what Google says, can you provide a link please?

Edit: found it, but it says: Sorry, live support's currently unavailable.

rsot 04-30-2021 03:45 AM

Re: eBay account suspended for no reason (I don't use vpn)
 
votagus, when you put a link to eb (or any selling platform) on the forum, please put a message like *Warning ebay link* before putting the link

newstart123 04-30-2021 06:44 AM

Re: eBay account suspended for no reason (I don't use vpn)
 
Quote:

Originally Posted by votagus (Post 1151629)
It is my understanding that eBay does not have a live chat feature, at least that's what Google says, can you provide a link please?

Edit: found it, but it says: Sorry, live support's currently unavailable.

it must be their working time and not all sites have live chat. Ebay.com have, ebay.co.uk have. Check it out on help and contact tab

iamlmfao 05-01-2021 12:10 PM

Re: eBay account suspended for no reason (I don't use vpn)
 
When you get suspended indefinitely there is no way to contact them, when restricted they remove "have us call you back" and only give chat. eBay is the devil.

rsot 05-02-2021 06:36 AM

Re: eBay account suspended for no reason (I don't use vpn)
 
Quote:

Originally Posted by iamlmfao (Post 1151956)
When you get suspended indefinitely there is no way to contact them, when restricted they remove "have us call you back" and only give chat. eBay is the devil.

I haven't experienced this situation in some time but if that's so....terrible support on their end even if suspended

SaiJin 05-03-2021 01:24 PM

Re: eBay account suspended for no reason (I don't use vpn)
 
As per title of this thread, unless you use a crap random VPN , it's usually not the VPN that get people in trouble.


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