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- - How to contact merchant support (https://www.aspkin.com/forums/ebay-suspensions/144595-how-contact-merchant-support.html)

jal1995

07-18-2021 06:25 AM

How to contact merchant support

I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them :confused:
my account is registred on ebay.com

rsot	07-18-2021 06:54 AM

Re: How to contact merchant support

Quote:

Originally Posted by jal1995 (Post 1163205)

I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them :confused:
my account is registred on ebay.com

For merchant support purpose, your eb account is registered as a business? Just clarifying

Angelina

07-18-2021 07:04 AM

Re: How to contact merchant support

Quote:

Originally Posted by jal1995 (Post 1163205)

I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them :confused:
my account is registred on ebay.com

There is a link to contact merchant support directly but you can use it only if your account is enrolled by eB. They give you access based on you sales volume. And acc to be business.

jal1995

07-18-2021 07:59 AM

Re: How to contact merchant support

no it isn t registred as business

rsot	07-19-2021 05:44 AM

Re: How to contact merchant support

Quote:

Originally Posted by jal1995 (Post 1163225)

no it isn t registred as business

Then technically you aren't classified as a "merchant"

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