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Old 07-18-2021
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Default How to contact merchant support

I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them
my account is registred on ebay.com
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Old 07-18-2021
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Default Re: How to contact merchant support

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Originally Posted by jal1995 View Post
I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them
my account is registred on ebay.com
For merchant support purpose, your eb account is registered as a business? Just clarifying
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Default Re: How to contact merchant support

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I was told that contacting merchant support is more efficient than customer support. Any experiences about it please? and how I can contact them
my account is registred on ebay.com
There is a link to contact merchant support directly but you can use it only if your account is enrolled by eB. They give you access based on you sales volume. And acc to be business.
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Default Re: How to contact merchant support

no it isn t registred as business
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Old 07-19-2021
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Default Re: How to contact merchant support

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Originally Posted by jal1995 View Post
no it isn t registred as business
Then technically you aren't classified as a "merchant"
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