Suspeneded after listing 1st item how do you contact eBay???

Gooogle · #1 07-04-2021

How do you call eBay when it says your account is "blocked"? eBay just leads my in circles and their old # 8665403229 doesn't work anymore I ran into getting banned after listing 1st item on a stealth account a couple years ago and it was fixed by just calling them.

Used all real info, had trouble listing first item - "we can't verify your identity" as I was using a google voice #. CS told me to link my PayPal account, which
I did but that didn't fix it. Switched to a different Google Voice # which was a port from a carrier, called eBay, 1st item went live, 20 mins later -- suspended. They e-mailed me asking questions like "what kinds of items will you sell them and how many" I told them I wanted to sell 3-5 used books per month. My first item was a book with real pics of book, now I can't seem to find a way to contact eBay, it just runs me in circles and they've stopped responding to my e-mails because they "aren't comfortable" with my "business practices"...of wanting to sell 3-5 books per month as an individual. They didn't get SSN or passport. All they got was real name, dob, address, PayPal. Obviously in hindsight, Google Voice is a bad idea...I still have stealth accounts with Google Voice from years ago though so I wrongly assumed it was safe.

**SaiJin** · #2 07-04-2021

click help, scroll down, contact us and they'll give you an option for chat or call you.

ebizz · #3 07-09-2021

Use automated chat and then there’s an option to chat with a support agent. Contact them for “selling”, not for account restriction / suspension under Contact US, otherwise the chat bot will tell you no rep is available.

slokor · #4 07-09-2021

Yeah dont bother with the call option. Do things over chat. Its much faster.
If the suspension is due to your first item listed it shouldnt be much of an issue to get the acct reinstated.

rsot · #5 07-10-2021

Best of luck OP - hope it gets solved promptly

Gooogle · #6 07-10-2021

Quote:

Originally Posted by slokor

Yeah dont bother with the call option. Do things over chat. Its much faster.
If the suspension is due to your first item listed it shouldnt be much of an issue to get the acct reinstated.

Before I posted the OP I contacted ebay via chat and finally got a human after yelling at them over chat. They sent me an e-mail asking questions like "how much will you sell on ebay per month?" I answered all their questions except the address verification part, they just linked me to the page but didn't tell me what they wanted so I didn't upload any docs. After answering their questions they said they weren't comfortable with my business model. They've started ignoring me via e-mail now after a couple copy and paste responses from them. When I go to chat now I just get a bot, can't get to a human no matter how much b!tching.

agent006140 · #7 07-10-2021

they have decided to ignore you,dont waste your time.

Gooogle · #8 07-11-2021

Quote:

Originally Posted by agent006140

they have decided to ignore you,dont waste your time.

Is there anything to do? Should I change the info on file with ebay or does that not reduce risk of future accounts being banned because they permanently record it? All they got was name, maybe DOB (can't remember), address, e-mail and phone. No SSN. Couldn't anyone just register an ebay account in someone else's name and mess things up for them since that's all public info???

rsot · #9 07-11-2021

Quote:

Originally Posted by Gooogle

Couldn't anyone just register an ebay account in someone else's name and mess things up for them since that's all public info???

Problem can come out when asked for ID/verification docs...

Gooogle · #10 07-14-2021

Quote:

Originally Posted by rsot

Problem can come out when asked for ID/verification docs...

I know, but can't ebay ban you even without seeing your ID?

rsot · #11 07-16-2021

Quote:

Originally Posted by Gooogle

I know, but can't ebay ban you even without seeing your ID?

Sure - if the account is deemed to violate policies i.e. sales, other antics....

Gooogle · #12 07-18-2021

Quote:

Originally Posted by rsot

Sure - if the account is deemed to violate policies i.e. sales, other antics....

Lol ebay will ban you even if you didn't do anything. That's how I'm on this website.

harborpoint · #13 07-18-2021

Quote:

Originally Posted by Gooogle

Lol ebay will ban you even if you didn't do anything. That's how I'm on this website.

they banned a stealth of mine this past week and I didn't even list anything...

rsot · #14 07-19-2021

Quote:

Originally Posted by harborpoint

they banned a stealth of mine this past week and I didn't even list anything...

How fast after creation? List steps of account creation?