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-   -   New account permanently suspended after first item listed (https://www.aspkin.com/forums/ebay-suspensions/145789-new-account-permanently-suspended-after-first-item-listed.html)

dano 11-01-2021 01:49 PM

New account permanently suspended after first item listed
 
Hi, i opened a brand new account about 20 days ago. Today registered it to managed payment and listed a plastic item container as used state for 19 eur buy it now. The account is all in my friend details and all is real, bank account in his name aswell. eBay databases never saw before his details

After one hour i found it permanently banned.

Now, there is any chance to get back?

JamesNorth101 11-01-2021 01:53 PM

Re: New account permanently suspended after first item listed
 
Certainly worth trying

richie7 11-01-2021 02:23 PM

Re: New account permanently suspended after first item listed
 
That's standard procedure nowadays, just call them, explain your business model, they will ask where you get the items, how you ship them and how many you intend to sell and all sorts of related questions beside personal details. once you explain everything, your account will get reinstated.

slokor 11-01-2021 06:18 PM

Re: New account permanently suspended after first item listed
 
A suspension after the first listing is usually a simple matter to resolve and get the acct reinstated.
Contact them via live chat and answer their questions - those are usually pretty basic and related to the items your selling and you selling plans.

Reloot 11-02-2021 12:14 PM

Re: New account permanently suspended after first item listed
 
Your information is probably flagged from a previous ban., or Device ID/IP address.

dano 11-02-2021 02:16 PM

Re: New account permanently suspended after first item listed
 
Call them, account active again. They needed to confirm by phone all personal details and ask what is my future business plan with that account, obv i little lied

slokor 11-02-2021 02:43 PM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1174721)
Call them, account active again. They needed to confirm by phone all personal details and ask what is my future business plan with that account, obv i little lied

Exactly as I said :)

dano 11-02-2021 02:56 PM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by slokor (Post 1174726)
Exactly as I said :)

Yes it is! They need definitely to update their "ban" system

e2free 11-02-2021 08:58 PM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1174727)
Yes it is! They need definitely to update their "ban" system

Be careful it can get suspend again after you list itsm again and this time no way to get account back

dano 11-03-2021 04:18 AM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by e2free (Post 1174756)
Be careful it can get suspend again after you list itsm again and this time no way to get account back

They tell me is usual now....so i think they should update their email system, many people could renounce to appeal

rsot 11-03-2021 05:02 AM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1174775)
They tell me is usual now....so i think they should update their email system, many people could renounce to appeal

An agent said that? Well at least you got the account back in order :)

dano 11-04-2021 07:04 AM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by rsot (Post 1174779)
An agent said that? Well at least you got the account back in order :)

yes the agent on phone told me that

Battleshaft 11-04-2021 02:08 PM

Re: New account permanently suspended after first item listed
 
Dude you have a great friend lol

dano 11-06-2021 12:17 PM

Re: New account permanently suspended after first item listed
 
UPDATE

After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.

How can be possible? 2 days ago was all ok LOL

I hope to find a thinking rappresentative quickly

e2free 11-06-2021 03:27 PM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1175210)
UPDATE

After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.

How can be possible? 2 days ago was all ok LOL

I hope to find a thinking rappresentative quickly

Quite normal

murdered_by_ebay 11-06-2021 05:16 PM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1175210)
UPDATE

After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.

How can be possible? 2 days ago was all ok LOL

I hope to find a thinking rappresentative quickly

this is business as usual on ebay now but you can just open more new accounts with the same details. second suspension is indefinite , no point to ask for reinstatement anymore

rsot 11-07-2021 07:21 AM

Re: New account permanently suspended after first item listed
 
Quote:

Originally Posted by dano (Post 1175210)
UPDATE

After 3 days, did nothing, account suspended again, wrote them, got the first deny answer back.

How can be possible? 2 days ago was all ok LOL

I hope to find a thinking rappresentative quickly

If you have the time and energy, might as well re-try while opening new accounts

Matce 11-08-2021 05:48 PM

Re: New account permanently suspended after first item listed
 
hm... same issue here now!

Almost every new acct suspended.

Not a rookie here either, ran over 500 accts, but now its getting real difficult.

Anybody have any insight?

Steveo036940 11-08-2021 06:16 PM

Re: New account permanently suspended after first item listed
 
Could it be just this time of the year?
Account creation has never been easy in November and December as extra scrutiny is in place to prevent Christmas scammers during the busy shopping season.
Just a thought...

JamesNorth101 11-09-2021 08:05 AM

Re: New account permanently suspended after first item listed
 
It maybe worth really outlining your steps so that we can see what method your using and payment able to pinpoint the issue

ruxy1809 11-16-2021 05:36 AM

Re: New account permanently suspended after first item listed
 
Hi, ebay closes my accounts after the first post, I don't do anything wrong, I don't understand why. Ebay doesn't give any explanation. What can I do. besides calling them?

e2free 11-16-2021 09:00 AM

Re: New account permanently suspended after first item listed
 
Keep contacting with them


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