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Hold on money and account suspended
 

Hello everyone,

My eBay account had a payment hold put on it. allegedly because I was using a VPN.

I have been going back and forth with them for 2 weeks now and the chat is a joke to say the least.

They are requesting I send in a bank statement and my driving license which I am happy to do although I am at a different address that the account is registered to and don't have any up-to-date bank statements for the old address. I still have my old driving license with the old address though.

Not sure how I should approach this because the last attempt failed with them saying my bank statement (From october 2021) was too old.

They have over £500 of my money and I rely on Ebay as a second income so this has been frustrating to say the least.

Re: Hold on money and account suspended
 

If your bank issues digital PDF statements you can use a PDF editor to change the address, so it would match your account details. PDF-Xchange editor is a free one.
No idea if eBay has any way of actually verifying the address associated with your bank account, but I doubt it.

Re: Hold on money and account suspended
 

Welcome to the forum OP - all the best as you master stealth :thumb:


phaz has given you a nice option OP