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Originally Posted by james_112233 (Post 1188535)

Keep trying customer services, they will re-instate it

Originally Posted by innocentdevil (Post 1188541)

thanks guys. i never considered ebay to be full time business anyway and the suspension proves it too.

I owe them fees but at the same time, they owe us money for wrongly refunding the customers.

I do not plan to sell on ebay again so will just let it go.
I wonder if I don't pay fees, will they be selling debt on to recover, as I want to cover that side too safely. May be send them a letter asking to pay my dues to me after deducting their fees ?

Originally Posted by innocentdevil (Post 1188541)

thanks guys. i never considered ebay to be full time business anyway and the suspension proves it too.

I owe them fees but at the same time, they owe us money for wrongly refunding the customers.

I do not plan to sell on ebay again so will just let it go.
I wonder if I don't pay fees, will they be selling debt on to recover, as I want to cover that side too safely. May be send them a letter asking to pay my dues to me after deducting their fees ?

Originally Posted by james_112233 (Post 1188547)

To be fair with that attitude they were right getting rid of you.

You need to take ebay seriously if you want to last on the platform that's for sure.

We've all been banned here and those of us that took it as a serious form of income have found our way back on it and flourishing better than before.

Originally Posted by Roy3805 (Post 1188557)

I know what it feels like to lose a return case to a scammer and you know for a fact you did everything right. You lose the item and the payment. You are basically just getting robbed and eBay will 9.9/10 side with buyer. But they say that’s the cost of doing business. That’s bad business

Originally Posted by innocentdevil (Post 1188532)

Hi,

As stated above, ****wits have suspended my business account for low INRs.

I am not going to bother starting again however, kick on the bollocks is they have refunded 5 x buyers where they buyers received the items (1 week before suspension).

Buyers cheekily opened INR case, we even provided courier tracking etc and they could see it was delivered but they refunded them, so , we lost item plus money. and they have also suspended our account for INRs.

I was on phone with them for nearly 2 hours yesterday to get that sorted but they told me that I need to pay the fees (as I cancelled DD) before they can look into it.

To me I feel like, they have ripped me off my money and product and on top they want to charge me fees.

I am nearly 850 pounds out of pocket due to the refunds. ebay fees we owe are 400 pounds.

suggestions on how to proceed ?

thanks

Originally Posted by SaiJin (Post 1188563)

Here's the thing though... 5 people filed a non receipt? ANd you know for a fact that your carrier delivered them?

5 is kinda high for INR.

Originally Posted by kirkland (Post 1188567)

eBay buyers have become increasing cunning in recent years. Ive seen the same phenomenon that OP describes on my suspended accounts - accounts with no/few INR's or return requests all of a sudden get hit with a deluge of INR's and return requests once the seller becomes NARU. You might think this is because NARUed users have their listings removed which leaves buyers wondering what happened to their item, but nope - ive had many a listing go removed without any increase in INR or defective return requests.



I suspect this is mostly due to all the articles / Youtubes posted in recent years that advise buyer's on how they can get "free items" on eBay. In other words, more people are aware of how the system works and how they can exploit it. Ofc the videos always start with "I would NEVER do this personally, this is just content for educational purposes". Yeah, ok buddy.



Once an account goes NARU, cancel all the orders. Send nothing out.

Originally Posted by kirkland (Post 1188567)

eBay buyers have become increasing cunning in recent years. Ive seen the same phenomenon that OP describes on my suspended accounts - accounts with no/few INR's or return requests all of a sudden get hit with a deluge of INR's and return requests once the seller becomes NARU. You might think this is because NARUed users have their listings removed which leaves buyers wondering what happened to their item, but nope - ive had many a listing go removed without any increase in INR or defective return requests.

I suspect this is mostly due to all the articles / Youtubes posted in recent years that advise buyer's on how they can get "free items" on eBay. In other words, more people are aware of how the system works and how they can exploit it. Ofc the videos always start with "I would NEVER do this personally, this is just content for educational purposes". Yeah, ok buddy.

Once an account goes NARU, cancel all the orders. Send nothing out.

Originally Posted by SaiJin (Post 1188713)

Hmmm... It's kinda hard to believe that a youtube video would turn this many buyers into scammers.

I still wanna believe that most buyers are good people.

Originally Posted by kirkland (Post 1188722)

oh, its a whole thing now. "life hacks" they call it. YT, reddit, til tok, lotta places post about it. not yet super mainstream but def out there

Originally Posted by innocentdevil (Post 1194159)

Yes 5 INRs and all 5 can be proved with DHL tracking so not a micky mouse courier.

its just bull****, I will go under cover with ebay now. fook 'em