Re: Account suspended and fund retained by ebay as required by law ???!
📣Update
Previously I've been all the tume using chat live asking about my funds..
They keep ignoring me and the same reason (they can't verify my details)
After 72 days gas passed from suspended account
I got this email from eBay:
Title : your complain has resolved!!
Hello xxxxx,
We wanted to let you know that your complaint 1-4xxxxxxhas been resolved.
We hope you’re satisfied with the outcome but if you still have questions and would like to contact us, just scroll to the bottom of our help page. Let us know your reference number and we'll be happy to help.
If you have additional concerns, you should know that you can contact the Financial Ombudsman Service.. The Financial Ombudsman Service is an independent body, and reviews issues like this free of charge. If you’d like them to help, you’ll need to contact them within 6 months of the date of this email. After that, the Ombudsman won’t be authorised to take any action, unless they decide there’s a good reason why you couldn’t get in touch within that time.
Here's how to contact the Financial Ombudsman Service:
By phone: 0800 023 4567 or 0300 123 9123
By email: complaint.info@financial-ombudsman.org.uk
By post: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
The Financial Ombudsman Services’ consumer leaflet has more information on how they can help.
Thanks,
eBay
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