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Payouts on hold
 

Two accounts got this:

Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.

You'll be notified if we need further information. If there are no further concerns, your payouts will be unblocked.

This temporary block will not impact your regular operations (listings/selling).

Thanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

Interesting thing is that it was 10 days ago. No other emails about lifted hold. No banner about any problems. It asks from me nothing. Nothing. Just this message in inbox.

First account have done one sale and finds are on hold and should be released in 3 weeks.

Second account has active auction but not ended yet and no bids on item, also no money on hold - account is empty

And i do not know - should i list more or completely stop on these accounts, because if there are holds then why list? Or it takes much longer than 5 days and i should get email later? Or if 5 days passed and nothing then it is fine by default? What shpuld i do with active listing? Should i cancel it?

Re: Payouts on hold
 

Just a normal periodic performance review.. nothing you can do but wait 5 days

Triggered by increase in sales or late deliveries

Re: Payouts on hold
 

Choice to either completely stop and wait or let things be in motion while waiting.

Re: Payouts on hold
 

Interesting part is that one account got this on a first auction two days after a start. Starting price is 4.99 usd and 0 bids yet. So i do not know where the increase is..

Another account got this 11 days ago and nothing. No emails, no banners about problem, just silence.. So what is this?

Re: Payouts on hold
 

Something has triggered this periodic performance review like Roy said it’s triggered by increases sales, or any disputes.

How long did you have the account before receiving the message in your inbox?

I wouldn’t sell anymore items until eBay have finished their review it can also take longer than 5 days and they can also suspended the account so I would avoid listing anymore items otherwise your funds will be locked in your account.

Re: Payouts on hold
 

Well yours is not from increase in sales or late delivery lol.. sounds like a random review. All should be fine in 5 days