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  #1  
Old 02-11-2023
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Default Important information regarding your payouts



Hi. I always get an email like this after active for a seller account. I created a buyer account 1 month before active for a seller account. Usually the account will be suspended after 2-3 days upon receiving this email, is there any way to avoid this email? I sign up for israel account, use payoneer payment method. Thank you …..

Hello ,
Your payouts have been temporarily placed on hold while we review some details. Please allow up to 5 days for this review to take place.

You'll be notified if we need further information. If there are no further concerns, your payouts will be unblocked.

This temporary block will not impact your regular operations (listings/selling).

Thanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
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  #2  
Old 02-11-2023
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Default Re: Important information regarding your payouts

what is the account balance?
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Old 02-11-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by murdered_by_ebay View Post
what is the account balance?
Do you mean the currency I choose when I sign up for payoneer? it's USD
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Old 02-11-2023
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Default Re: Important information regarding your payouts

I mean how much turnover was made on the account?
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Old 02-11-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by murdered_by_ebay View Post
I mean how much turnover was made on the account?
I received this email after activate the seller account, it's a new account
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Old 02-12-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by Lamm4yipia View Post
I received this email after activate the seller account, it's a new account
this must be an equivalent of what we have here on new accounts , it is probably different text because it is on payoneer

only way would be to call ebay and try to get reinstated , most accounts remain suspended/restricted though , we have exactly the same thing here on accounts running on adyen
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Old 02-12-2023
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Default Re: Important information regarding your payouts

For EU they hit a half of accounts with that after add bank account. I never got suspended because of this. It says 5 days and after that time it goes away quaetly - the banner of the error just disappears. However important detail - i sent ID docs on all my accounts before they ask for it- maybe this effects the situation.
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Old 02-12-2023
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Default Re: Important information regarding your payouts

It takes time to verify information submitted.
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Old 02-12-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by Lamm4yipia View Post
I received this email after activate the seller account, it's a new account
got through alright?
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Old 02-12-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by rsot View Post
got through alright?
all suspended after 2 days :(
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Old 02-13-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by Lamm4yipia View Post
all suspended after 2 days :(
then only choice is learn stealth and redo approach
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Old 02-13-2023
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Default Re: Important information regarding your payouts

Quote:
Originally Posted by Lamm4yipia View Post
I received this email after activate the seller account, it's a new account
are you in US?
WHY ISRAEL account?
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Old 02-14-2023
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Lightbulb Re: Important information regarding your payouts

Quote:
Originally Posted by Icecolder2 View Post
For EU they hit a half of accounts with that after add bank account. I never got suspended because of this. It says 5 days and after that time it goes away quaetly - the banner of the error just disappears. However important detail - i sent ID docs on all my accounts before they ask for it- maybe this effects the situation.
i sent ID docs on all my accounts before they ask for it- how you do this??
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Old 02-15-2023
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Default Re: Important information regarding your payouts

I would offer try another bank, not payoneer, in my personal experience ebay dont like payoneer bank, system dont accepting it on EU accounts. I never experience this problem for example with wise or revolut.
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