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8 years account suspended
 

last night they suspended my 8 years account. I know this will happen one day. On Nov received their ID verify request and from that they put a red banner. From last month, they hold my payments but still let me do business. After one month when I have around 4K in the account, they suspend the account and all the money will be gone to a ebay safe account for state collecting. Of course the account is a very old stealth one I am not able to verify anything...

Really ****ty, I should stop shipping one month ago right after they hold the money.

Just to let everyone know here, do not ship if you can't verify the account. Money will be gone.

Re: 8 years account suspended
 

why can't you verify the account?

Re: 8 years account suspended
 

Rough to hear OP :( hope you can restart and build

Re: 8 years account suspended
 

He said it is an old account(8 years),he probably no longer has any way to give Ebay what it asked for.

Re: 8 years account suspended
 

was there a bank account on the acct OP? Maybe money will be transferred over after 60-72 days

Re: 8 years account suspended
 

There must be a bank account linked,as it is 8 years old and he was selling up to now,so past sales proceeds from prior year and JAN 23 must have been deposited into that bank account.
if tracking shows delivered,Ebay could release the fund and send it to the bank account,nothing has changed,it is still the same seller account and same bank account,but he probably cant use that account anymore

Re: 8 years account suspended
 

The bank account is all fine, legit company bank checking. The problem is the account identity can't be verified, so they asked me to request it from state collecting. Here I just want to remind other sellers who has similar accounts, please stop shipping once they hold the money. If you can't verify the identity, all the money will be gone.

Re: 8 years account suspended
 

It is not gone if it is sent to the STATE,but how can one collect $$ if the state asks for ID?

Re: 8 years account suspended
 

Did they already send the money to state collections? or are you waiting on a 180day hold

Re: 8 years account suspended
 

It depends,

Re: 8 years account suspended
 

If you get a payment hold on an account that can not be verified, stop shipping the orders and dump the account, whoever has the money you are not getting it back.

Re: 8 years account suspended
 

Yes you are correct.

That's why I wanted to confirm with my experience to other sellers here, do not ship anymore if you can't verify the account and the payment is on hold, it's not like PayPal 180 days.

Re: 8 years account suspended
 

did they suspend you for copyright infringement?

Re: 8 years account suspended
 

No. Products are all fine, nothing about the copyright. Never got suspended on this.

Re: 8 years account suspended
 

No,they asked for ID verification in Nov and he never give them but keep on selling..
They give him 3 months to respond

Re: 8 years account suspended
 

with 4K it would have been easier to just change account details to yourself or to any relative of yours and provide ID

money thrown out of the window...

Re: 8 years account suspended
 

Then at the very least whatever funds are held should be released within the 90days

Re: 8 years account suspended
 

No, it's going to move to a ebay "account" and I have to request state collect. That's how they wrote me.

Hello xxx

Thank you for contacting us. I am Adele from eBay customer support and I will be happy to assist you.

I understand that you are concerned about the suspension of your account. I appreciate your effort in taking your time to contact us about the same. Rest assured, I will do my best to look into this and help you in this matter.

Upon thoroughly reviewing the details, I would like to inform you that we have decided that your account will remain indefinitely restricted from selling. We have taken this action out of concern for the safety and integrity of the eBay Community. Due to eBay policy, we are not allowed to divulge any specific reason as to why we have come up with this decision since it can be used to circumvent our eBay policy.

I would like to inform you that with regards to your payout, we will follow the escheatment process in accordance with state and federal regulations. Escheatment is not an eBay policy; all regulated financial institutions must adhere to this process.

We do not make decisions like this lightly, so we have spent some time reviewing your case. Building a trusted marketplace is our first priority. As such, we suspend any account that poses a risk to that trust.

This ensures eBay mitigates any losses if required to reimburse buyers. Due to not being able to verify the information that was provided, we are unable to send any funds to the linked bank account, and will follow the escheatment process in accordance with state and federal regulations. After this timeframe has passed, eBay will move funds to an eBay liable account. You will need to call your state to receive your money.

To claim the funds you may go through:
https://www.usa.gov/unclaimed-money

I trust this information is helpful. Once again, I would like to thank you for taking your time to reach us out.

Thank you for choosing eBay. Take care and have a blessed day!

Kind regards,

Adele F
eBay Customer Support

Re: 8 years account suspended
 

can you change account details when EBay is asking for ID verification?
do Pigs FLY??

Re: 8 years account suspended
 

I don't know if pigs fly but you can change details on ebay if no ID was uploaded in the past

take a pig , give it LSD , it will probably fly

Re: 8 years account suspended
 

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Ebay is asking him to verify an existing ID.

Re: 8 years account suspended
 

when they ask for ID this can be considered the last chance to come clean and provide correct details