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Buyer account suspended 5 mins after registration
 

This one is a bit odd. I checked out a few items and registered an account by going to the check out page. It didn’t prompt to ask me to verify my cellphone immediately. After the account is created, I abandoned the shopping cart like a normal shopper. Then 5 mins later, the account is suspended. I used Safari on an iPhone that has no existing cookies.

I’m thinking there could only be three reasons:
1. Proxy detected (IP is a real, clean, residential one matching the registration / shipping address)
2. Credit score indicates greater risk (I doubt though since I haven’t given eBay the SSN)
3. Abnormal user journey / behavior

What makes eBay suspends a buyer account so fast? I never messaged anyone if it thinks I’m a bot.

Re: Buyer account suspended 5 mins after registration
 

what kind of items? which value?

Re: Buyer account suspended 5 mins after registration
 

I didn’t add any card. It’s less than $30.

Re: Buyer account suspended 5 mins after registration
 

So much information missing for an informed discussion OP.

Did you register a US Account? Are you located in the US with US IP? 1st series of qs.

Re: Buyer account suspended 5 mins after registration
 

It's an AI suspicious behavior auto ban, this could be for all sorts of reasons but in my experience sometimes it plain just gets it wrong.

Re: Buyer account suspended 5 mins after registration
 

Could also be due to what proxy is being used - perhaps an overabused one that eb has identified as problematic

Re: Buyer account suspended 5 mins after registration
 

I think eBay algo is intentionally set to ban as many suspicious accounts as possible. They have more than enough sellers and not enough buyers. They do not care about new sellers because they can become a liability for lawsuits etc ... Most new accounts are suspended for not good reason or reason that is just not justified. It's just a co incidence that you happen to be someone who is creating mass accounts. But this can literally happen to a completely legitimate person who wants to sell on ebay.

Re: Buyer account suspended 5 mins after registration
 

OP was talking about buying accounts is all so bit diff.

Re: Buyer account suspended 5 mins after registration
 

We won't know for sure aside from if they suspend a buyer account then this is a major red flag.

They don't typically ban buyers.

Re: Buyer account suspended 5 mins after registration
 

Got it! Buyer accounts are used also to defraud sellers and also as means to create seller accounts. eBay is fully aware of it. I am sure.

Re: Buyer account suspended 5 mins after registration
 

The reason why my buyer accounts were getting suspended days after sometimes a week or 2 weeks after its creation is most likely due to ebay algo discovering that I was using VM.

Re: Buyer account suspended 5 mins after registration
 

Makes sense from the pattern/activity

Re: Buyer account suspended 5 mins after registration
 

Or you could be completely wrong. Old eBay stealth rules apply to setting up buyer accounts

Re: Buyer account suspended 5 mins after registration
 

Do you know what the MC email was?

Re: Buyer account suspended 5 mins after registration
 

I'd be surprised. Our accounts are still good in VMs but there are not your regular Vmware / Virtual box VMs.

Re: Buyer account suspended 5 mins after registration
 

Probably proxy. I used one about 2 years ago, and my account had bunch of issues. It ended up getting suspended within about 15 days of using it, but within 5 days me starting to use a proxy. So, moving forward I only use static real IP.

If you want a buying account, easier way is to buy a cheap phone like T-mobile, have a cheap plan, then use the app for this. If needed you can always factory restore the phone to erase everything and start over again.

Re: Buyer account suspended 5 mins after registration
 

can't you just use a cheap at&t prepaid?

Re: Buyer account suspended 5 mins after registration
 

It was MC081

Re: Buyer account suspended 5 mins after registration
 

Yes use anti detect browser that incorporates VirtualBox however I am pretty much getting rid of it as I found better solution and a lot cheaper.

Re: Buyer account suspended 5 mins after registration
 

I have t-mobile, the phone is like $150 and you can have plans low at $15 a month. You can do a factory reset and wash the phone. I don't believe there are any traces, not enough eBay could ever detect.

I have competitors that I actually know, suppliers of mine in China who I parted ways with, are copying me now, and undercutting my prices. For example I charge $20, they do $19.50. Then copy my titles etc. It has started to piss me off.

So, what I'm going to do is exactly what I'm suggesting; creating a buyer account and buying their goods then leaving negative feedback. I feel 100% justified in doing so, and I know they won't handle it well, totally clueless and their accounts will snowball negatively. Well deserved! And my method proves correct.

Re: Buyer account suspended 5 mins after registration
 

I can assure you negative feedback to not affect your account. I know this from personal experience.

Re: Buyer account suspended 5 mins after registration
 

Disagree.

Take one negative feedback, that opens the door for a higher probability it occurs again shortly after. If I left a negative review saying slow shipping, and I know everyone who buys from him experiences slow shipping, chances are greater more will leave negative reviews after the first one happens.

It is like pin pricking a balloon.

People are followers as well. If someone buys something and is upset then checks reviews and sees others leaving similar reviews they are much more inclined to do the same. Feedback itself doesn't cause impact but causes internal issues like more return requests, more claims being opened, and just more problems in general.

Unless you manage this properly, there is a point of no going back. Unless you stop selling on the account and/or stop selling what you're selling which most never do either.

Re: Buyer account suspended 5 mins after registration
 

Oh I agree with you that once you get 1 negative , it attracts other nasty buyers who cant wait to leave their negative feedback. That's 100%. Ive seen it many times. I remove 99% of my negatives for that reason alone. But negatives dont impact your sales. At least not something I've observed for 2 decades selling on ebay. I am using other stores as barometer because I keep mine as clean as possible.

Re: Buyer account suspended 5 mins after registration
 

let me buy from them? what's their username. pm me because your box is full

Re: Buyer account suspended 5 mins after registration
 

Negative feedback places you further down in the search algo vs competitors. There was a website somewhere that tested this.

Re: Buyer account suspended 5 mins after registration
 

what are you trying to buy? kind of unclear

Re: Buyer account suspended 5 mins after registration
 

There is no evidence of this. It's a conspiracy theory. Plenty of huge stores on ebay with terrible amount of negative feedbacks that are selling a lot of products.

Re: Buyer account suspended 5 mins after registration
 

Yes, it doesn't but it can overtime. Thats why I view this thing as a slippery slope.

If you don't manage your account, I think you can enter the zone of no return. Like you, I have been watching an account since last year, I've actually been watching many accounts partly to remind myself to stay focused.

This guy is from China somehow importing the goods into America and having agents ship the goods, had 100% feedback last year around this time. Then he got the first negative, tried to resolve it, but got more. Now his feedback rating is 89.3%. Once holidays come, he will still get more sales but he continues to sell the same stuff, unless he just stops selling for a year, the account has already been destroyed. It's just waiting to get suspended.

Every negative review I treat very seriously, and do whatever I can to remove it. Just because it doesn't impact sales, doesn't mean the ratio of complaints, and returns no one else sees but the seller increases dramatically as the score continues to drop.

I offer free 30 day returns for this reason, never used too. It's made selling on eBay much better. Yeah I lose money each month on returns and paying that extra fee but to me its worth it. My margins are over 60% generally so I can manage it.

Plus the big mega shops feedback means way less as I'm sure you know. It's all relative to what we sell and how many competitors. If I sell the same product as someone else and he has a lower score, I'm probably getting the sale.

Watching other shops is a practice I wish I did a long time ago, it's the best way to stay humble and not forget the main mission. I find many times after an account starts to get money, they begin more careless with customers, not all, but many in my field. Success can be the worst thing for many, you get lazy, take customers for granted. I've done it myself. I will never do it again.

Re: Buyer account suspended 5 mins after registration
 

One of the accounts I'm watching currently has 89.2% rating. He has history, over 2,800+ items sold. And still got plenty sales with bad feedback, but it makes me wonder what the magic number is?

I don't recall seeing active sellers with sub 85%? So seems like any day now he will get suspended.

Re: Buyer account suspended 5 mins after registration
 

Your assumption feels correct...

Re: Buyer account suspended 5 mins after registration
 

There is no magic number, negative feedback doesn't matter as long as you show at least 98% , people will continue to buy and you can have 70% if you are a recognized brand, and people will still continue to buy form you.