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Old 07-01-2010
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Default MC011 Ebay Account Supension - Has anyone ever got their account reinstated?

I got this email on one of my accounts about 2 months ago.

It's an account of a relative. They will provide their government id, credit card statement, utility bill, ect.

What they can't provide is an invoice.
I can create an invoice with a legitimate telephone number ect.

Has this ever worked for anyone out there? Did your account get reinstated?
If so, please tell me about it

Much thanks,

Hello XXXX,

I was unable to reach you by way of phone.

We would like to inform you that selling limits have been placed on your
account. Were committed to reducing both fraud and negative buying
experiences. To maintain a safe marketplace, we sometimes request
additional identification, or restrict a seller?s activity, remove
listings, or suspend the seller?s account. These limits are not meant to
be a reflection of your account?s activity, but rather a preventative

We would be happy to review your account and, if possible, adjust your
selling limits to allow additional activity to take place. In order for
us to review your account, I need to ask you to submit all of the
following information by fax (fax number below):

-A readable copy of the driver?s license, front *and* back, or other
government-issued ID.
-A copy of a recent credit card statement. Your billing address should
be visible, along with the first and last four digits of your credit
card number.
-Documentation that shows that you purchased or are in possession of the
item(s) currently listed for sale on eBay. If you have many items for
sale, we just ask that you send two or three invoices.
-If your ID and credit card statement do not show the address registered
to your eBay account you will need to provide specific documentation,
such as a utility bill or receipt (if address is for a mail forwarding
service) that does.

Important ?
-Make sure that your name and User ID appears on each document that you
-After you send this information to us, please reply to this message
with a brief note letting us know that the information has been sent.

Fax all documents to:
Attn: KYB- Seller Vetting
US number: 1-801-206-7562
International number: 001-801-206-7562

Note 2
- It may take up to two business days to review your information.
- All documents submitted will be destroyed after we review them.
We appreciate your cooperation in resolving this matter as quickly as

Thank you for your time.


eBay Trust & Safety
Form Message: %12232% 122906
Subject: IV%MM0001 MC011 59helenp: eBay Account Update -- Action Needed
[#US 100994T ~MC011 ?01 ]
User Feedback: 25
User State: ?01
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