 Didn't know eBay had a seller limit
So here it goes, I sell cell phones and I sold alot of them original no copies, the account I have is 3 years old and 1 day ebay writes me this
Dear XXXXX XXXXXX
Your listing(s):
have been ended early and all fees credited to your account. Additionally, we have restricted your listing activity due to concerns we have for the safety and integrity of the eBay community. Please understand that this measure is precautionary and if you wish to have your limit increased, please provide the following information:
- A legible copy of the front and back of your driver's license or other government issued ID.
- A copy of a recent credit card statement or utility bill clearly showing your billing address as proof of your registration information. Please remove any account numbers before sending.
- Copies of manufacturer invoices or any other documentation showing purchase or possession of the items recently listed for sale on eBay. This includes purchase records and related documentation from suppliers and/or other third parties.
- A signed statement acknowledging that you have read and that you understand the eBay User Agreement. A link to the User Agreement can be found at the bottom of most eBay pages.
Please be sure to include the User ID and email address of this eBay account. If your fax does not contain this information, it will not be processed.
Once you have submitted your appeal, please reply to this email with a brief message stating that the information has been sent to eBay.
Please fax the information requested above to:
eBay, Attention: B001 Appeals
Fax number: (801) 880-7018
For your security, any documents submitted will be destroyed after your appeal has been reviewed.
We thank you for your cooperation.
Respectfully,
Customer Support (Trust and Safety Department)
BUTTTT !!! MY ACCOUNT WASN'T SUSPENDED
So I write them and ask them why was my account limited heres what they say.
Dear XXXX
Thank you for writing eBay in regard to your eBay account.
Your limits were adjusted to allow for a limited amount of sales. If
you'd like to apply for an increase in your selling limits, you'll need
to show a good record of keeping your buyers happy. Feel free to write
back in a month or so. Also please note, at this time, you are not
permitted to open new eBay accounts, any violation will result in an
indefinite suspension from the site.
Thank you for your time.
Sincerely,
Philip Saunders
eBay Customer Support
Trust and Safety Operations
"Then they turn around and write me back a few days later"
Dear XXXXX,
Thank you for writing eBay in regard to your account limits.
I'm pleased to let you know that after reviewing your account, we
adjusted your selling limits. All accounts that sell on the site have
limits placed on their account. These limits automatically adjust
according to your selling history. Depending on the type of merchandise
being sold, members may or may not reach the limits placed on their
account.
As limits are always present and will affect your account only when it
exceeds a certain threshold of selling activity, it's possible you may
reach them again in the future. The best way to qualify for future
increases is to continue building a solid selling history.
If you hit these limits, please remember that it may take our system
some time to catch up with your ended auctions/feedback left/etc, and
you may need to wait a few days before listing new merchandise or
revising your items. This process can sometimes take up to 7 days to
complete.
Thank you for your time.
Sincerely,
Sophia K.
eBay Customer Support
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