Hello!
Had one account with legit stuff on it. Talked to LiveChat last week about multiple accounts to clear some things out.
Opened 2 more accounts. No problems! Linked all accounts to PayPal. Everything legit. Nothing to hide.
Tried to use one account today. Listed a cheap item (under $10). 10 minutes later the listing was removed
(MC004 eBay Listing Removed) and the account suspended
(MC169 NOTICE: eBay Registration Suspension).
I get the following message in the suspended account:
Quote:
Your account is currently suspended. Below you’ll find information on why and what to do next.
*Why did we suspend your account?
From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more information before we reinstate the account.
An account suspension in these circumstances is covered in the eBay User Agreement under the heading "Abusing eBay". You can read the entire User Agreement here:
http://pages.ebay.com/help/policies/user-agreement.html
*Here's what you should do now:
Please send us all of the following information and we'll review your account:
1) A copy of your driver's license or other government-issued ID that shows your name and address.
2) A copy of a recent credit card statement, bank statement, or utility bill statement clearly showing your name and billing address.
Be sure to include on all documents the user ID and email address for the suspended account you're appealing. You can fax the information to:
Contact info here.
*What happens next?
Please allow three days for us to review your account after we have received your documents. We'll then contact you via email. Your account will remain suspended until we receive and review these documents.
We appreciate your cooperation and look forward to your response so that we can resolve this matter as soon as possible.
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I did not get a reason for the suspension in the eBay messages.
Talked to LiveChat again. Told everything. Nothing to hide. Situation remains the same.
The obvious answer would be
"Send the info! What's the problem?"
Problems are:
1) I don't have access to a fax machine. I'll lose a lot of time trying to find one. The LiveChat person said that I can't send it by email. But I could do this. The main problem is I don't have a receipt for the item I was trying to sell. From what I've read today about eBay suspension (a very new topic to me) the first step is documents. If you provide that then the second step is almost always the receipt and proof of ownership.
2) I created this account to start a reseller business. So that means I don't have the item, either. The original seller doesn't have receipts and proof of ownership for the items either.
3) Biggest problem of them all: In the emails received from eBay the following thing is mentioned
"Unfortunately, during the suspension you won't be able to use eBay in any way, including using existing accounts or registering new accounts." My other 2 accounts have not been suspended. One of them was never used and I will not use it until I clear this matter. The first one has active listings and I worry that it will be suspended too and my buyers will receive the messages that my account has been suspended and think I am a bad seller.
In my last chat with LiveChat the eBay employee said that my accounts will not be suspended and I can sell my items but that goes against what the eBay email states.
The item is a PDF book. Because the seller was from another country, I wrote in the Item location his city and country. I think this threw a red flag or something. Another thing that worries me is the picture from the listing. That was taken from the internet. The website that it was on had no copyright notice and the pic had no watermark. The emails and messages don't mention anything about copyright, though.
What I want to know:
1) If I go to LiveChat and tell them that it's too much hassle for me to fax that info and that I don't have proof of ownership anyway, can I just give up on that ID and mind my own legit businesses with the other 2?
2) Has anyone submitted legit documents to a legit account and failed to submit proof of ownership? What happened after that?
3) Is there any chance for me to keep my legit businesses going until this matter is resolved?
One of 3 legit accounts suspended 
