'Discrepancy between your account activity location and registration address' - eBay Suspended & PayPal Limited Forums
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Old 12-02-2010
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Default 'Discrepancy between your account activity location and registration address'

Hi everyone,I am a new user,and my ebay account is limited,due to the 'discrepancy between your account activity location and registration address'problem.

Full message is as followed'Thank you for writing to eBay. My name is XXX, the representative of ebay Hong Kong Customer Service.We apologize for not replying your email promptly. Sorry for the inconvenience caused.

Thank you for writing to eBay regarding the restriction of your account.
We fully understand your concern.

Your account was restricted due to discrepancy between your account
activity location and registration address.

To lift the restrictions, you are required to change your registered
address back to Great China to match your main account activity

After changing, your account will be reinstated.

Please follow the steps below to update your registration information:

- Go to < http://www.ebay.com>

- Click on the "My eBay" link located at the top of any eBay pages and
sign in with your user ID and password

- Click on the “Address” link under the “Account” section on “My eBay”

- click on the “Change” link related to “Registered address “, and sign
in again

- Follow the instructions to update your registration information on the
page of “Registered information”

If the address does not change, your account will remain restricted.

For full version of eBay User Agreement, please go to:

To learn more about eBay policies, please go to:

Thank you for your cooperation!

For other questions, please reply this email with the original text and
subject so that we could help you the soonest possible.



eBay Hong Kong Customer Support


eBay Hong Kong


I did go back to China for 60 days,and Iv login my ebay account to maintain my store.But after that I came back to AU,and I will of course stay in AU in the future,and now ebay ask me to provide my address in China.But everyone know that local sellers is better than international seller,and of course I want to keep my ebay account status as 'OZ SELLER',so plz anyone could help?

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