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Old 05-12-2011
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Default MC189 & MC195 Registration Suspension "Need help"

Dear all

My account suddenly registration suspension with MC195 & MC189 at the same time

Anyone have idea? How to get back the account?
They never give me any warning.
Thank for help.

You are suspended from eBay as a result of your violation of site policy on seller performance standards. Specifically, you have generated unacceptable levels of buyer dissatisfaction in your transactions. Based on input from buyers who have interacted with you, one or more of your accounts falls into the bottom 1 percent of all eBay sellers with regard to buyer satisfaction.

Warning notification was provided to you earlier regarding the need for significantly improved performance. This improvement did not occur, and we have taken action in accordance with that warning.
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Old 05-14-2011
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Always contact eBay over your suspended account if you are unsure. Try live chat or if not then try phoning them.

They will give you specific info about your suspension and what happens next

All the best
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Old 05-15-2011
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Quote:
Originally Posted by spr1186 View Post
Dear all

My account suddenly registration suspension with MC195 & MC189 at the same time

Anyone have idea? How to get back the account?
They never give me any warning.
Thank for help.

You are suspended from eBay as a result of your violation of site policy on seller performance standards. Specifically, you have generated unacceptable levels of buyer dissatisfaction in your transactions. Based on input from buyers who have interacted with you, one or more of your accounts falls into the bottom 1 percent of all eBay sellers with regard to buyer satisfaction.

Warning notification was provided to you earlier regarding the need for significantly improved performance. This improvement did not occur, and we have taken action in accordance with that warning.
Sounds cut and dry to me. You shipped something late several times or shipped something that was not as described and someone complained. Your DRS's must be bad.
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Old 05-15-2011
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Last edited by Road-Kill; 05-15-2011 at 02:19 AM.
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