I am still in shock and upset when I got the message today that my account has been "restricted indefinitely".
My account got suspension is because that ebay cannot verify the legality of the items I sell. At the 1st time, I faxed over the invoices from my vendors, but I was told that they are not authorized resellers. They cannot lift the restriction until I find a new authorized suppliers. So I took actions and set up an account with the authorized distributor, then fax over the invoice the 2nd day I received their email.
This morning, I received their final decision that they suspend my account after reviewing all the documents I provided.
I called the customer service, but i was hanged up without any help suggestions except sorry. I am the top rated power seller in platinum w/ 99.7% positive feedbacks (over 140k fbs)
My questions are if I have a chance to get my account reinstate? if yes, how?
The complete step-by-step guide to get back to selling today!
Wow Ebay has really gone off the deep end. I know they kick bigger people than you to the curb, but 140,000 feedback seller and they give you no options. It just kills me they can get away with this ****, but I guess it is one of the advantages of being a monopoly.
Best advise is keep calling and harrassing them and hopefully you get one of the T&S monkeys to hit the right button. Other than that move on to opening up stealth Ebay/Paypal accounts.
you can complain all you want, but the sad truth is you MUST create a new account. had this happen to me. take a couple weeks months to get back on your feet, but is extremely possible
Not trying to jam you up here but if y ou are selling legit stuff then why is your supplier not a registered reseller of the merchandise you are buying? That rings tons of bells with me to begin with.
Usually this just means, Yeah Im buying ⊗⊗⊗⊗ crap and my supplier cant prove otherwise because its in CHina. 99% of the time on these forums that is the real answer.
Very sorry about your account... Man, i was pissed as He** when i lost my account with 180 feedbacks. Cant imagine how you feel. Hope you can get it reinstated!
I am still in shock and upset when I got the message today that my account has been "restricted indefinitely".
My account got suspension is because that ebay cannot verify the legality of the items I sell. At the 1st time, I faxed over the invoices from my vendors, but I was told that they are not authorized resellers. They cannot lift the restriction until I find a new authorized suppliers. So I took actions and set up an account with the authorized distributor, then fax over the invoice the 2nd day I received their email.
This morning, I received their final decision that they suspend my account after reviewing all the documents I provided.
I called the customer service, but i was hanged up without any help suggestions except sorry. I am the top rated power seller in platinum w/ 99.7% positive feedbacks (over 140k fbs)
My questions are if I have a chance to get my account reinstate? if yes, how?
They probably think ur account at risk and ur selling counterfeits if its vero-items. It probably because the unauthorized sellers killed you.
This happens, those robots they have running customer service are the most dumbest individuals you'll ever deal with. Basically once they make a decision is rare to impossible to get your account back.
I feel your pain. Make a stealth account. It may take a while to get to your old sales volume but you'll get there.
I had the same thing happen. I have been on ebay for years, I go to the mall, buy in bulk when they have sales. I have multiple accounts so I can list the 50 free items. All great feedback. They stopped my account and said I needed front and back of my license, proof of address and all my ebay account names and proof of purchase of everything. I faxed in receipts and all my information. They closed down all my accounts forever. They state per ebay policies they can not go into detail why. I never heard of a stealth account, I purchased one from someone not too long ago (I think that is what it is) but they haven't given me the information yet. I am nervous about using it wrong and getting kicked off again.
my account got "restricted indefinitely" 
Very old story...move on! Stealth is more fun anyway!
