Forum

I just want to cry
 

Dear ******* (****@gmail.com)

To help keep our website a safer place for buyers and sellers, your account will be restricted from selling indefinitely.

Our decision is based on evidence from our records. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment.

Even though you can't sell on our website, you can still use your account to buy or bid on items. For more information on the basics of buying, please visit:
http://pages.ebay.com/help/buy/basics.html

Please remember that you can't use other accounts or register new accounts to sell on eBay. If you do, your accounts could be limited, restricted, or suspended.

Thanks,

eBay

do not cry, just go stealth!

Based on your approach in some of your other posts, this is not much of a surprise.

I finally know the reason why

My items are Branded (SpongeBob, Dora, Batman etc...)

And branded items are in eBay's high-risk category

That is why they kept telling me that "there is a high risk that you keep selling on eBay as we want to keep eBay a safe community" because of the huge number of knock offs being sold on eBay

They restricted my account because they thought I was selling knock offs

Just to make clear... The items I was selling can be found at every local Walmart, Target, JC Penny and Toys R Us, in stores and online

I buy the product from EXACTLY the same manufacturer as they do

I have an account with the manufacturer and I can provide any necessary documentation to eBay showing that I have the rights to sell these Licensed items

The problem is that the "decision has been made" before I could explain anything

How do I prove them that I have rights to sell these items? I can connect them with my contact person at the company who holds the licenses to make the products but how do I do it?

I am afraid that if I call them right now (1 hour after my conversation with them) they will just speak like robots and not know how to handle it

Time to look for a real job. Ebay is not for everyone.

Time to move on to other items. It's apparent your items are not worth selling.

Please read the thread carefully before making stupid comments

OP you could always phone ebay and talk to them about your high risk items especially if it is your real account and not stealth. Call ebay and see what they say and provide all documents they request.

The problem is that they can barely understand me because I'm not used to speaking English only writing

But is it actually possible that the indefinite selling restriction is lifted if I provide all the documents the request?

telling 2 users who seem to be very helpful to just about everyone here that their comments are stupid won't help you much here. don't get mad at them for being honest

they are saying you are high risk and probably that means they think your items are fa kes or it may be customer or rights owner complaints, sometimes it may be high volume of money going through and them not likng your business model...

but if they have asked for docs then absolutely provide them - have they asked??

Anything is possible - cooperate with eB and you could have some success. Make new stealth accounts.

No, it s not.

More has happened than you are caring to tell us.
Part of the problem is you and your attitude. You have displayed this in most of your posts here. There were already problems with this account when you joined the forum. You appeared to deliberately avoided replying to questions when it was evident you needed serious help.

You are making immature statements like I could cry. So what? We've all cried over ebay & paypal. We work to beat them. :fight:

You may have all the paperwork to sell the items. Did you ever check you had the right to sell the items on ebay? That is the bottom line of your troubles.
But if ebay does not want you to sell such items they may not change their mind.
You may have made your own troubles
That's why I want to cry.
:tears:

Maybe you sold the things too fast.

Maybe in the future(if), start out selling even slower. Let the accounts age past 30 days.

The items I am selling are sold in every Toys R Us Walmart Target JC Penny you name it. The items are generating tens of thousands of USD a day to the manufacturer who makes them who is also my supplier

OF COURSE they are going to sell like hot cakes. This is the brand power. If you could choose between a 2 backpacks, both exactly the same, except one has a Batman print on the front, which one would you pick?

Almost all my items are branded

But 5 sales on the first month on eBay, is that what you call fast? I dont think so. The only words I remember are "high risk" , "unusual selling activity" and "business model"
High risk = branded stuff
Unusual selling activity = 5 sales on the first month. come on...
Business model = Maybe because I'm in Israel and I use a US drop shipper to send goods to US customers? (I can't see what I'm selling) could be the problem but I don't know

The OP has a newly created account from July 2012.

He wants higher selling limits.

There is little feedback given because of amount of sales.

Items sold are supposedly branded.

Said items are also dropshipped.

ebay cancelled his selling rights.

The above is based on info given in various posts here.

And ebay is in the wrong?

:bored:

This might be your problem. Ebay doesn't like dropshipping, especially with branded items. I would probably say to contact the VERO owner and explain you have purchased your items legitimately and if they would allow you to sell on ebay. I would also ask politely!

Dropshipping is dangerous if you dont know the quality.

There is little feedback given because of amount of sales. = eBay said "unusual selling activity" which means I was selling too fast so the "little amount of sales" or "no feedback" point is invalid, it is not my fault that 3 out of my 5 buyers were new eBayers and they had no idea what a feedback means to a seller especially a new seller...

Items sold are supposedly branded. = true, they are in their high-risk selling category. So? I bought a 100pc lot of Apple iPhones from an authorized Apple dealer. Why are you not letting me sell the iPhones if they are original and I have the documents to prove it?

Said items are also dropshipped. = is that a crime to use a drop shipper? If so, eBay would seize to exist

ebay cancelled his selling rights. = for unrealistic reasons



I wasn't sure if
VERO = Viacom/Nickelodeon? (owner of the SpongeBob brand)
or
VERO = the manufacturer of the merchandise? (who holds the manufacturing license directly from Viacom/Nickelodeon)

Please clarify on that point, I have no idea who I should contact to get a written letter confirming that I own the rights to sell these items

Regardless, stealth account is apparently not on an option

@theseller, I would first contact your wholesaler and see if they can contact the VERO owners and let them know you are allowed (if you are) to resell them online. Maybe they can work something out all the VERO owners.

Here is the thing, IF your items are indeed Genuine, AND the Manufacturer has NO Problem with that item being sold on Ebay, then you have NO Problem at all,,Simply contact Ebay, tell them that you can provide them with proper Proof of the Products Authencity AND Authorization from the MANUFACTURER to sell the product on Ebay,,I have done this MANY times,,

Iphones were mentioned above, I will GUARANTEE you that Apple will NEVER allow you to sell Iphones on Ebay, unless they authorize it,,I do NOT know about the other products,

Ebay will allow you to sell a VERY Limited amount of Iphones, but will STOP you the second Apple tells them to, this is 100% FACT

So now, you should know what steps to take,,,

Look at Slapped's signature:

The 3 Keys to Success are:,,,,Research, Research, and More Research,,,,,

It may appear that the OP has not done enough and expects to take off to "uber" sales right away,

@MM78

My supplier is actually the manufacturer and not the wholesaler. They don't sell to wholesalers but only to direct retailers, because they have no control over where wholesalers might sell the products (they can't export it outside of USA because their license agreements only allow selling within the US) This is also why I can't import these products to my country where I could make a LOT more sales and a bigger profit selling them here

They put an INDEFINITE selling restriction on my account, and one person on the forums told me in their 9 years selling on eBay they have yet to see a seller who got back to selling on eBay after the infamous "indefinite selling restriction"

I'm afraid that if I call them especially with my bad English they wouldn't bother helping a foreign seller they can barely understand, with such a high risk and serious concerns, and move on to the next call

why wouldn't they help you? Do you know anyone who does speak "better" english? Maybe you can have someone else call and help ya out that way.

I have found
 

That most warnings that ebay gives go largely unheeded. We all think we do not have to provide proof or think that we are above being doubted or trusted. No one is trusted anymore on ebay. So we all need to take each and every indicator that ebay communicates with us, seriously. If every one treated their ebay account as carefully as they did their PIN numbers and checkbooks, we wouldn't be in this situation.

Scammers and fraudsters on ebay have ruined if for so many people and the trickle down effect of paranoia and distrust affects us all.

My suggestion to anyone is remain polite, be honest so no lies pop up later, and always use YOUR own computer to log in, andn NEVER let ANYONE ever log in on your computer.

EVER!! You wouldn't give people keys to your store would you? So don't risk your accounts by mixing up high risk identities and IP addresses with yours.

Sellers now have to step up (three or four steps) their care and diligence to keep their accounts safe!

Nel.

Man, Just get a Letter from the manufacturer that states that they Indeed OWN and manufacture the product, and authorize you to sell it on ebay, include contact information for a Representative of the Manufacturer who will back the letter up 100%, add that you Might take some Legal Action against them Threat and send the letter to: Trust&Saftey, Seller Support, and the LEGAL Dept, and watch and see what happens, Im fairly confident that you have a BETTER than 50-50 chance of getting the account back,,,

I think I have found the problem..

1) Selling trademarked or copyrighted items is considered high risk due to all of the counterfeits out there.
2) You are in Israel, selling to people is the US, which is another thing eBay is uncomfortable with.
3) You are using a drop-shipper. Per eBay it IS allowed, but in reality they frown upon it. Too many bad things happn when drop-shipping is involved.

So, even if you had the OK from the trademark owners to sell your items, eBay still does not like your business model - being a foreign seller using a drop-shipper.

eBay feels you do not have control over the merchandise. They are also aware that many companies selling counterfeits offer to drop-ship in order to recruit 3rd party sellers.

I'm not trying to be mean, but that is how eBay and PayPal see it.

You talk about having "rights to sell" but the fact is that eBay is a private company and they can pohibit whatever activity/merchandise they want to. Remember, eBay is NOT telling you that you are not allowed to sell your items, only that you may not sell them on their website.

Dont think particular manufacturer does not have the IP rights to the goods mentioned. Items come under the property of Viacom/Knicklelodeon.

Their goods are manufactured under license:noidea:

I agree with you that eBay and Paypal see things the way you describe but they are eventually dealing with sellers case by case

If the manufacturer has a license from Viacom, and I have a license from the manufacturer, then there is no reason for them to prohibit me from selling the items on eBay because it proves that I am allowed to sell them

To make clear, the manufacturer also offers drop ship services that are handled directly by them, not by a 3rd party

They are not like a small factory in China where everything is a mess or just a small workshop in the US. It is a full size factory based in San Francisco and they selling to the big guys and also to many online retailers

I very much doubt you are dealing with the manufacturer. If you are, why are other ebay sellers able to sell the exact same products as you at a fraction of the cost?

How do I know this?

From your rants and whining about what you sell and where you sell it from, it was fairly easy to find the same rants / whining on the ebay forums along with your user ID.

From looking at what you were selling, your whole business model is flawed. You are trying to sell products that your competitors are selling at a fraction of the price. On top of that you were taking the piss by hiking up the shipping rates. And you wonder why sales were slow? You could have a 1000/$30000 selling limit and it will make little difference to your sales volume when you are 3x the price of everyone else.

Anyway, good luck with the business. :)

Bust- great minds think alike

Nobody else on eBay sells what I sell except for 1 competitor and my prices are in fact BELOW theirs since I am offering free shipping

Also, I do buy directly from the manufacturer. Don't believe? Your problem. I'm not going to prove anything to anyone but eBay

theseller- i think what ebayorbust is trying to say is that it is easy to find you crying on other websites and it is hard to take you seriously

***Ignore this

Yotano, I believe the OP sells branded Backpacks, like SpongeBob, Batman and other characters.

oh???

never mind, i have no idea where i got the iphone idea at.

he did mention that he ordered a 100 pc iphones from an authorized Apple dealer

Mentioned so many things....

:juggle:

on more than 1 site...

Actually I take my comment back, haha he did mention iphones....this thread is giving me a headache! lol