| kingmatt220 | 08-20-2012 10:23 AM |
Seller restriction no time limit set please help
This past Saturday I called in to ask for a limit increase thinking since I had one my first month that went from 10 items and 500 dollars to 100 items 5,000 dollars for my second month, I probably should have waited before calling in since in 2 weeks I would have had no limits then but I had reached my limit and everything going well.
my account is verified idenity already 100 percent positive feedback of 61 positive feedbacks averaging 5 stars in all categories and all my items sell with fast and free shipping as I do free priority shipping on all sells. I respond to customer issues within 2 business hours and get excellent feedback remarks so I thought no problem so I called on Saturday and the rep was super by the book he opened up my paypal account which he had because I take paypal for payments, and seen I had a couple of paypal purchases that were large from DHgate which if everyone does not know effective August 6th Paypal cut off Dhgate because to many complaints of there items being phake. , I too have had bad experiences on dhgate however as long as you work with great sellers and only buy certain items then no issues. Because of this he placed a seller limitation on my account to where I can not list anything new until I fax in my ID.
I am already verified so dont know why I have to send that in again along with statements from other sellers that I buy from, my other active listings remain with no issues, if I do not fax in anything will this restriction go away? If so how long will it take for this restriction to come off?
Makes me upset had I not called in asking for an increase just waited 2 more weeks till my 90 days were up I would have been fine!!! The restriction does not list a time period or anything and again my active listings are all fine a total of 11 active listings with no issues just cant list any new items, my selling limit was not changed still at 100 items or 5,000 dollars. Any help on this would be much appreciated if anybody else has went through this and what they did or didnt do and how long it took for restriction to come off. | 
