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-   -   eBay wants "Cover letter" for ID verification? (https://www.aspkin.com/forums/ebay-suspensions/49924-ebay-wants-cover-letter-id-verification.html)

mcmx 08-20-2012 09:58 PM

eBay wants "Cover letter" for ID verification?
 
Probably a dumb question but what exactly do they mean by a "cover letter"?
For my ID verification, one of the things they asked for was: "A cover letter with your user ID, First & Last name, and a valid phone number to reach you. (This information should be Printed clearly or Typed.)

So can I just get a blank piece of paper, write out my name, user ID & phone # and send that in to them?

Is that what they're asking for? :S

slim jim 08-20-2012 10:03 PM

type cover letter template into google and you will find what you are looking for. just fill it out. it will look more professional

mcmx 08-20-2012 10:15 PM

Quote:

Originally Posted by slim jim (Post 369489)
type cover letter template into google and you will find what you are looking for. just fill it out. it will look more professional

I've Googled it already. But I don't understand what else I'm supposed to write. All else I have are just the photos of my bank statement, Government issued ID/health card and receipt. (What they asked for)

slim jim 08-20-2012 10:19 PM

write exactly what they ask for

Gamefreak 08-21-2012 02:38 AM

they usually ask for that when you email/fax sometihng in. Keep in mind they 100s of ppl will probably be looking at it so that could be why they ask for it. Easy to read and get in contact with you should they need to.

Just do exactly as they ask, no need to make things complicated

Ebayorbust 08-21-2012 03:52 AM

Quote:

Originally Posted by mcmxcivjm (Post 369488)
Probably a dumb question but what exactly do they mean by a "cover letter"?
For my ID verification, one of the things they asked for was: "A cover letter with your user ID, First & Last name, and a valid phone number to reach you. (This information should be Printed clearly or Typed.)

So can I just get a blank piece of paper, write out my name, user ID & phone # and send that in to them?

Is that what they're asking for? :S

A covering letter would be something along the lines of:

Dear Ebay,

User ID: joebloggsknockoffs
Name: Joe Bloggs
Contact Number: 555 36745 (all US numbers start 555 according to TV dramas)

Please find enclosed the documentation requested on (insert date). I have attached my driving license / passport / utlity bill / invoices etc.

I trust that you will review this matter quickly and restore my account to good standing.

If you require any further information, please do not hesitate to get in touch.

Your sincerely,


Joe Bloggs

diamonda 08-27-2012 10:35 AM

Quote:

Originally Posted by mcmxcivjm (Post 369488)
Probably a dumb question but what exactly do they mean by a "cover letter"? Is that what they're asking for? :S

As ebayorbust wrote above.

Essentially a cover letter is exactly what it sounds like: it is a letter 'covering' what else has been asked.

In this case, eb are simply asking for a letter to accompany the documents, in order to establish that a human being- the same one specified on the documents they have requested- is the one who has submitted them.

In theory, without a cover letter, anyone could have just sent in the documents requested: so if your name is Mr Smith and they ask for Mr Smith's driving licence, bank statement, and phone number, Mr Jones could know all of these about Mr Smith, and simply send them in.
With a cover letter, it has to be from Mr Smith himself, basically stating "Dear EB, as requested please find enclosed my bank statement / licence/ phone number as requested", your sincerely, Mr Smith.


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