In a predicament, need some advice.

[stoufiq]

Hi, I'm kind of in a predicament and needed someone to point me in the right way.
So I got hit with a MC011 from ebay and the only thing that they asked for was supplier invoices. I sold a large number of Branded iphone cases from a chinese supplier and they wanted verification that I bought them. So to avoid disclosing that I got them from a chinese supplier I created a ⊗⊗⊗⊗ invoice and sent it to them. Also to make it believable I smudged it a little bit and had a few oil stains. Also to make it more believable, as the product I put OEM MOBILE/WIRELESS ACCESSORY, something that a domestic wholesaler would put, but I guess that was a bad move on my part. Anyway ebay emailed me back saying that the invoice was illegible, and they wanted documentation that I bought the branded cases.
Now there are OEM suppliers from china and Aliexpress(the site that I use to get all my suppliers) for the case that I am selling, so I was wondering what I could do?
I thought of resending the ⊗⊗⊗⊗ invoice stating that this is the only invoice I have for the first lot I bought, and also sending the transaction details from Aliexpress and the suppliers invoice and say that I bought another lot a few days later, state that they are indeed OEM models of the cases. Would this be a problem, if so what should I do. Please point me in the right direction so I dont do something careless and stupid.
Thank You.

[BigCJ]

Think the damage is done. You can try to clean it up and send it again, but I don't think they will buy it.

[GrannyT]

Providing invoices is an art form in itself and most people mess it up on the simplest of things.

The point is Ebay do check. It's no good having ABC wholesalers @ Gmail.com as their email address. It's no good having a mobile number as their phone number. It's no good having an address that doesn't exist

The result of not getting it 100% right is . . . . . . . ?




Kaput

[stoufiq]

So sending a aliexpress transaction that has OEM in the product title is a bad idea?

[GrannyT]

I don't know - all I know is I get asked about invoices all the time.

On the few occassions I have had to do it I have never had a problem. I even took the calls from Paypal and confirmed 'yes we do business with Mr Smith. No I'm sorry I cannot give you any details about his account. You will need to ask him that - who did you say you were again?'

It's the little things that trip people up.

It's no good saying'they wont think of that' because, believe me, they will.

Aliexpress?

[stoufiq]

Aliexpress is a subsidiary of alibaba, only it has built in escrow and you can order smaller quantities.
So any advice on if I can save this account? It is my real account and linked to my real credentials.

[Callidus]

Aliexpress - Alibaba. Both will gain you little to no credibility when you are trying to convince eBay that you bought BRANDED phone cases from a chinese supplier because they will think, have a guess... phakes!

You need to be smart and sending them what they want via an invoice you need to do the homework to make sure your story checks out. I had this same problem with PP limiting me and wanting supplier info... I got round it and I previously had no experience doing the above

[GrannyT]

Lateral thinking

[slapped]

first of all you need to KNOW your product,,In all likelihood your "Branded" case most likely has 1 or a VERY Few APPROVED Distributors,,,and Ebay/Paypal KNOW this,,so if you send them an invoice with some wholesaler that is NOT on the approved list,,,well, then your done,,all of your little "smudges" and Tricks are useless,,, If I were you Id FIRST find out EXACTLY WHO and how that product of yours gets distributed legitimately, before looking some type of fool with some painfully wooful ⊗⊗⊗⊗ invoice,,,