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Old 06-28-2008
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Default Two accounts. One suspended the other still selling. What do I do?

I have two selling ids with stores. Yesterday afternoon, one of them got suspended (hereís my story: #331). Before I knew better, I logged in to my unsuspended account once for about 5 minutes. Now that unsuspended account is still open and I see that my items are selling from there (knew it from email). Obviously, I donít want to log in again, but I also know that my international buyers are waiting for me to send invoices.

How do I do this?

FYI, Iím not that much computer savvy. I have two laptops both using a wireless router at home. Would it be ok to use the secondary laptop to take care of the business and put my store on vacation mode. The second laptop I use it for shipping labels, so it also have been used daily for both eBay accounts (suspended and unsuspended one).

Any advice would be greatly appreciated.
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Old 06-29-2008
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So your saying you logged into your unsuspended account with the same IP and cookies as the suspended account?? If so its just a matter of time before they link it and suspend the other one...

Heres what you should do...
For the unsuspended account: change your IP and clear your cookies and maybe even create a new User in Windows for this account...once you have atleast changed your IP and cleared cookies you can now log into the unsuspended account and send your invoices...for this account you can either sell like a mad man till you get suspended and stick ebay with the fees or you can lay low and not sell and wait and see if they do suspend you...if you got paypal money get it it out asap

as far as the suspended account, don't log into it anymore, if you have to make sure you change your IP and clear cookies before doing so...

and make sure you start making a new account because you could lose both of these ones...
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Old 06-30-2008
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Thank you for the advice. I did clean up cookies and change the IP yesterday evening and logged into my unsuspended account to put in on vacation mode. At this moment, that account is still safe (unsuspended). I will never log into that account from my home computers until everything is fixed.

Before that I logged into one last time to my suspended ID to print reinstatement form.

Today, I faxed the reinstatement form with driverís license, credit card statement and car insurance statement (with all important information blacked out but my name and address clearly showing).

I donít sell high risk, expensive items from neither of IDs. The suspended account only sells pinback buttons ($5~$15), and unsuspended account sells stickers, stationery, and small accessories ($3~$10).

Do I have chance at reinstating my suspended account? I still donít understand why my listings were Ďitem is significantly misrepresentedĒ for every single button items.
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