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Old 01-23-2013
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Default MC011 Your eBay selling account has been limited

Hi,
Has anyone been through this process? Any tips.

Thanks

MC011 Your eBay selling account has been limited

"To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.

I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of youraccount's activity, but rather a preventative measure.

Learn more about eBay's User Agreement: http://pages.ebay.com/help/policies/user-agreement.html

To appeal process this restriction, please review the following guidelines:

-- Provide proof of delivery for all of the items sold on your eBay account. This may be in the form of feedback left from buyers. If you prefer, you can submit tracking numbers for each of theitemsshipped. This will help show buyers more of your selling history and will also allow usto confirm thatyouritemshavebeenshipped.

If you'd like to fax the tracking information, send it here: eBay Attention: SRM Appeals (801) 880-7018

To upload tracking to my eBay: 1. Go to My eBay. You may need to sign in. 2. In the "Activity" tab, click the "Sold" link. 3. Select the item(s) for uploading. 4. Click the "Add tracking number" button. You'll be redirected to the Add/Edit/Delete Tracking number page, where you can enter tracking numbers for the selected carrier. 5. Enter the tracking information.

If you use Selling Manager Pro to manage your orders: 1. Go to Selling Manager Pro > Sold. 2. Select the appropriate item(s). 3. Click the "Add Tracking Number" button."
The complete step-by-step guide to get back to selling today!

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