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Ebay Vetting Department killed my account
 

Yesterday I called Ebay to ask them increase my account limit instead of them helping me out they band me and took down all my listing. They asked me where I am buying my items as soon as I told them they band my account. I need help this is the only income I have, since they don’t like my supplier should I make up invoices? Would that work? Can they verify the invoices?

I forgot to add this to my original post... they told me for them to unsuspended my account they want to see invoices.

How old was the account when you phoned them to ask to increase your limits? Ringing EB is something to be avoided at all costs.

Only thing to do IMO is to send them the invoices, see if they release your account, if not, go stealth, if your not already, with several separate accounts and slowly build them all up.

I had this account since 2001 with 220 feedbacks only 4 negative ones

Should have told them you just sell junk around the house. Mentioning a supplier opens you up to further questioning as you have found out.

I know I didn't know, otherwise I would of told them something different. please tell me would they verify invoices? is it better to make an invoice for a supplier in the US or out of country?

Said it before a million times, will say it now and will say it a billion times in the future:

- Never call eBay for anything, ever.

the damage has already been done to my account, if anyone has experienced this issue help a family out.

Definitely better for invoices from within your country as opposed to random sources.


As for ringing up eB, many posts on the forums that indicate it's a hit-or-miss affair. I wouldnt have called them up - just make more stealth accounts.

As for the longetivity of the account, yes you have had it since 2001 but when did it BEGIN selling?

the account has been selling since 2001 off and on... from the last 4 month my selling has tremendously increased.

trust me I will not call them again for anything I learned my lesson.

not to highjack but if they just suspended your selling, not the whole account because they want you to send in invoices....will they eventually lift this selling restriction??? Or should I just leave the account to the trash???

What do you guys think if I provide a out of country invoice what are the chances if they accept it? I think its better to provide a invoice that is out of country because they cant verify it. give me your thoughts, I want my freaking account back.

I don't think they have enough time to validate your invoice.

Depends on what you meant by "validate".

Although companies do not give out customer info because that's agains the law, Paypal can however, check if the company is a legitimate one. Some may provide a bit more information for Paypal such as telling them whether if the order actually matches what is written on the invoice or not.

Long story short, Paypal do much more with the invoice than just look at it.

The problem I have is with Ebay not paypal

I have been calling eBay many times before to increase my limits and for the most part I never encountered problems however when I did encounter they were fixed. I guess like someone said it's hit and miss but don't let this discourage you. It all depends on what you sell, where you get it , how good is your feedback and what does it say on your negative feedback (if you have). If you seem legit there is no reason for eBay not to increase your limits. In fact eBay is interested to help you to sell more. Selling more is not a crime but selling legit items is what eBay wants you to do. If you sell risky items then expect them to be wary.

I'd provide Invoices from a major e-tailer in the US.

Meanwhile start making stealth accounts, if you haven't already done so.

30$ phone + minutes, 10$ VCC, 10$ VBA. So you are looking at approx. 50$ or less for a new stealth account.

does the book really explains how to do this????? does it even tell you had to change your ip?

The book gives you the concepts. The forums add to these concepts with new info and informed discussions.

Changing your IP depends on your access to the Net - e.g. dongle, modem, phone tethering, dial-up, etc.

So sorry to inform you that in my experience you will not get you account back. Almost same thing happened to me as OP. OP, Read the guide & this forum for a week or 2 and then go stealth.

I've dealt with vetting department before and they reduced my 300 items per month to only 50.

They first wanted to limit me in a Category but I begged them not to so because I had an amazingly clean record they reduced it to 50.

Anyways now I got 110 items.

Reduction from 300 to 50 is hardly a successful call - and now up to 110...well at least on the rise.

I dont call for the limit increase.

I have one account which has a limit of 50 auctions and 1600$ and it's permanently stuck at that, who cares? I don't. I have enough accounts. I am not worried about avoiding the taxes, in july i gotta pay them 10k! to the irs. So i mean, the only reason to increase your amounts over 1600$ a month is if you put an EIN on paypal. Otherwise do the match 19k dividing by 200 and you'll figure out how much to sell per month.Notice i said 19k, because at 19k NO MATTER WHAT paypal limits you. They can do it before 19k. if they think you'll go over eg.. selling 400 penny items in 2 months on ebay=limit.

Learned my lesson there... trust me.

Looks like EB just banned me from one category my account is not completely banned.

I called them up couple days ago and asked which source is acceptable because I didn’t know the source I am using is not an acceptable source by EB.

I don’t want to find a source again that is not good, the customer service agent send me a guide from EB forms that showed what sources are acceptable.

Yesterday I faxed over my new invoice and they denied me again.

Once ebay makes a decision it's so hard to make them change their mind

When I had my non stealth account it was my second month of selling and I called to raise my limits and they did with no paper work gave me xtra 50 items which I used in couple days and than the next week I got suspended forever with just selling. I felt like they knocked the wind out of me my account had over 100 positive feedback and 100% and they said yes I'm a good seller but my account is suspended and that's it the decision can't be changed.

Anyway I got ebay stealth book and now I raise my own limits by creating more accounts I currently have close to 30 with 6 over 4 months old all 100% and unlinked


StealTH is the only way and NEVER CALL EBAY

I am curious what does eBay say is an acceptable source? First time I have ever heard of them sending out a guide.

You cant expect eB to be "that's ok we'll help you and cradle and fondle etc." - they look for shady sellers who dont know the business and BAN right away.

If you ever call eB (which is not a recommended move unless asked), you dont ask what is acceptable, you tell them...politely - you show that you know what is good - reply with straight answers - eB has heard all the stories you can imagine.

Consider yourself lucky the agent did that.

As the SELLER it is your duty to make sure you select items to sell that conform to ebay rules.

the last thing you do is think because others are selling the same item on ebay that is OK. You need to do long hours of research to find a suitable item.
Any other method of business will fail.
:ranger:

Looks like they want new invoice again this is the third invoice I am going to be sending in. :doh:

what I figure out their customer service has 3 tiers, the first tier is nice and second tier is nice too, the third tier is a jacka##

Nice is not the most accurate term.

Silly are Tier one

Sillier are Tier two

KILLERS are Tier three

:rip:

Hmm a bad trend with pp is that they make you send more and more and then just deny you - I would not keep my hopes up...sadly.

Go to Walmart/Radioshack buy a Tracfone for 9.97 comes w/ minutes..
Use it for 2 accounts ( Google Voice )

I am going to try one more time and see what happens. two questions. 1. can I send them a quote instead of a invoice. I dont want to buy anything if I get deny again. 2. do they call the number on the invoice to verify?

Did you actually buy the items from a supplier? If so, who? Are they in the country or out? Did you ever get reinstated?

Is your supplier DHgate or AliExpress by chance?

Are your items copyrighted or trademarked?

WHAT you are selling may be what is causing them to ban you. For example, if you sell DVD's and tell eBay you get them on DHgate, eBay will immediately close your account and you will NEVER get it back.

From other posts, you can get 4 numbers with GV :)

'pp' or paypal is not the problem this time.

OP has EBAY or eb issues

:rolleyes: