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Transactions not counting on Ebay USA
 

Hi

I'm am struggling to understand how Ebay is calculating how many transactions I have made on USA Ebay. According to Ebay I have only made 76 transactions to the US. This means that the 8 defects I have has destroyed my detailed seller ratings. In reality I have sold lots more than the 76 items so should have much better scores?

Has anyone else had this issue or can anyone cast any light on this?

Any help would really be appreciated as I need to find a way of making my transactions count against my USA detailed seller ratings.

Thanks in advance for any help

Kind Regards

Re: Transactions not counting on Ebay USA
 

What does ebay say about it?

Re: Transactions not counting on Ebay USA
 

I've been reluctant to contact them as every time I have in the past it has caused so many more issues than its solved.

I'm just really struggling to understand whats changed to make so many problems now when it was always fine before.

Re: Transactions not counting on Ebay USA
 

Contact them and give acct data and block your number if it is linked to your account

Re: Transactions not counting on Ebay USA
 

what would ebay say though?

Re: Transactions not counting on Ebay USA
 

Hopefully the answer to how they are scoring, the actual system and what or how a scenario could score like that. I always say I forgot my username and just ask them to give me scenarios tty hat way to avoid inquiries into my actual accounts

Re: Transactions not counting on Ebay USA
 

Not noticed that ebay staff are even aware of the facts of this lot of issues.

Overall Seller Defects & assoicated changes appear beyond the scope of
them at present.

Like talking to a brick wall.

:heh:

Re: Transactions not counting on Ebay USA
 

Isnt that everything really

Re: Transactions not counting on Ebay USA
 

About calling them and blocking your number, it won't work if it's an 800 number you are calling. It'll still show up. If you are calling, call from the number that's registered obviously.

About the transaction count, good thing you brought it up because I haven't checked mine.

From what I have seen, the trend is eBay and PP change something in their system at least 2 times a year and when these changes occur, there's always a glitch somewhere for the first 1-2 months.

What I'm worried about is that even if what I said above is what's actually happening,
what will actually happen with your account.

I hope it still counts in their back server and not just showing up in your dashboard.

Re: Transactions not counting on Ebay USA
 

"I hope it still counts in their back server and not just showing up in your dashboard."

I agree, it's the most probably.

Re: Transactions not counting on Ebay USA
 

I get bogus numbers every once in a while too. Most of the time it does not effect my accounts in a negative way. But when it does I just move over to another account and let the first one simmer for a while. If you have multiple stealths then you could try this too.

Re: Transactions not counting on Ebay USA
 

That happened to me a while back. I called them and was told that sales to any country other than my own (U.S.) are not counted on the seller dashboard.

Re: Transactions not counting on Ebay USA
 

UK phone do not have 800 numbers to call. The format is very different.

:heh: