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Old 11-03-2008
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Default Question about VERO hits and pre-11/2007 accounts

I have a pre-11/2007 account with 99.9% FB, 4.7 to 4.9 on all DSRs, Bronze (sometimes rising to silver) PowerSeller status, about 600-700 listings up at any given time (450 store, rest auction or fixed price) and generally excellent stats. Average sale is only $12 and I don't think it's high-risk items (no purse, jeans or watch knock-offs or anything high-risk).

BUT, on 9/20/08 it took a VERO hit from a single source on 4 items (related ones), claiming trademark/"counterfeit". I think it was unjustified but also think I can't prove it to the VERO's satisfaction. Ever since then the "policy compliance" has been showing as Failing (even with search status raised, 5% discount and everything else fine) and I'm wondering if that "Failing" will ever go back up. Still no change after 40 or so days, even with no further hits.

The concern, of course, is another "hit" coming in...when you've got 600 or so items up at any given time and they're in a line of business like collectibles or posters it'd seem that you could get blindsided just by unjustified VERO complaints or VEROs that think copyright or trademark gives them rights they don't really have. In other words, some odd bad apple with idle lawyers, and even if it happens very, very infrequently, if you have enough listings and they suspend for the slightest thing, the odds of suspension go up to where some types of business become simply UNTENABLE on a large enough scale on eBay. Feels like a very low-frequency Russian roulette.

So my question is how close to the edge do you think the account is? When will the "Failing" become something better? Am getting paranoid about listing new items because of this and frankly am becoming more reluctant to invest a lot of work time in building things up if it all can be taken away so arbitrarily. I have so many listings (average sale $12) that it's very difficult to operate without Turbo Lister and getting a new account set up would be a huge amount of work.

Last edited by ploughman; 11-03-2008 at 01:15 AM.
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Old 09-03-2009
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i got 2 post 11/07 account that took crap loads of hits and base on my experience, i think, there might be signs of "tempoary limitation on selling" before they actually suspend you. I have an account took a 7 day limitation that just ate 30 day temp suspension lol. but i will let it cool down for like, maybe 3 months or so. then i will get right back on it!

well you should check my other post regarding vero hits, it has screenshots as well.
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Old 09-04-2009
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If you are worried about the 3 in a row and you are out rule, I think you are ok if the trademark violation is not for the exact same brand 3 times in a row, and in a row I mean within 90 days.
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