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-   -   ebay suspended and told customers they can get refunds (https://www.aspkin.com/forums/ebay-suspensions/86326-ebay-suspended-told-customers-they-can-get-refunds.html)

charliewhelan 06-04-2015 02:19 AM

ebay suspended and told customers they can get refunds
 
hey guys so on my personal account, ebay suspended my account for selling things i shouldnt of and microsoft messages them, now they told all my customers if they look at the purchase history they can get a refund basically, now there all jumping ship to send ask for refunds, also got like 50£ fees, is there a way to ignore it all or will they come after me/charge debit card? or should i just pay it

many thanks

JamesNorth101 06-04-2015 02:20 AM

Re: ebay suspended and told customers they can get refunds
 
You will need to pay out for any refunds as well as for any eBay or PayPal charges. They will come after you for it otherwise.

charliewhelan 06-04-2015 02:21 AM

Re: ebay suspended and told customers they can get refunds
 
ok thanks i thought so damn! hopefully not to many as spent most money on new car haha

ScottieBoi 06-11-2015 11:40 AM

Re: ebay suspended and told customers they can get refunds
 
Either way, you might wanna do the right thing and give people their money back

jeffweico 06-11-2015 01:07 PM

Re: ebay suspended and told customers they can get refunds
 
Whether or not the seller gives the money back, PayPal will give them refunds and the seller is responsible for any negative balance in the account. This is in their TOS, which you agreed to when you signed up for an account.

eBay has been doing this for a long time. If your account is suspended, they email all of your customers that purchased from you in the last 30 days telling them that they had to suspend your account and inviting them to request refunds and open cases.

This may seem unfair, as eBay is basically giving away your merchandise. But that is just the way it is.

You CAN refuse to pay back PayPal, but then your account will end up in collections and your credit rating will suffer. You may not care at the moment, but you WILL care in the future when this is all just a bad memory, you have moved on with your life and now you want to buy a car or a house.


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