account suspended/ what to submit?
EBay suspended my account for selling 3 xbox bundles. I sent in everything they wanted to appeal. After the appeal they sent me a smiliar email asking for the last two items again which were:
Hello pinwilbry,
We received your appeal for your eBay account and appreciate you taking the time to gather the required documentation. Unfortunately, after reviewing the submitted documentation we will need more information to verify your account. I understand if this process has been inconvenient for you and we want to continue processing your appeal as quickly as possible. In order for us to complete the review of your account, we ask that you please provide some additional information. I have outlined the requirements below:
- Documentation for the gift card used to purchase your merchandise with an explanation of who sent it to you.
- Explanation for why you sold an Xbox bundle at a significant loss, with no reserve pricing
I told them someone sent me a giftcard for my birthday and I used the giftcard to buy them, i even supplied to amazon giftcard email
- for the second explanation I told them since I didnt pay for the giftcard the xbox's were all profit so It didnt matter if they sold for a loss. ( the xbox's sold for 430, retail is 499) so this is far from a significant loss...
Any idea on what I should say/submit since they sent me the same email again?
|