Worried about a buyer - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 05-20-2016
foolishheart's Avatar
Junior Member
 
Join Date: Jan 2016
Posts: 119
Thanks: 2
Thanked 10 Times in 9 Posts
Activity: 0%
Longevity: 28%
iTrader: (0)
Default Worried about a buyer

So I sold something for under 10 dollars, the only reason that I'm worried is because he's claiming it doesn't work and it does. I only used it once and it's been in the plastic ever since. It could have sold for a lot more, but I wasn't stressing it because I no longer needed it. I get an email saying it wouldn't work and is there anyway I could assist him. I tried my best sending him many links to may or may not be causes and that's when I looked at his last left feedback that scared me. He claimed that didn't work either and the seller left a reply to his negative feedback that he tried everything possible and gave a full refund and the person still left negative. So I'm nervous that even if I refund him he will still leave me my first ever negative, on a 5 month old account and I don't want that. Is there any advice on something I should do or am I just jumping to conclusions? I'm about 99.9% it works and he kept saying how what he was using it on was brand new. If he does leave a negative is there something I could do? ☹️
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-20-2016
Senior Member
 
Join Date: May 2015
Posts: 360
Thanks: 11
Thanked 80 Times in 62 Posts
Activity: 0%
Longevity: 33%
iTrader: (0)
Default Re: Worried about a buyer

Could ask him to return it and then test it for yourself? If it works instantly you could speak to ebay and see if you can deduct the postage charge from his refund and then look to sell it on again?
Reply With Quote
  #3  
Old 05-20-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 41,970
Thanks: 5,467
Thanked 8,997 Times in 7,022 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default Re: Worried about a buyer

For $10?

Give a refund and move on.

Reply With Quote
  #4  
Old 05-20-2016
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,267
Thanks: 1,375
Thanked 4,325 Times in 3,371 Posts
Activity: 64%
Longevity: 50%
iTrader: (353)
Default Re: Worried about a buyer

Refund, curse a little under your breath and then move on to make more money
Reply With Quote
The Following User Says Thank You to JamesNorth101 For This Useful Post:
Play (05-21-2016)
  #5  
Old 05-20-2016
foolishheart's Avatar
Junior Member
Threadstarter  
 
Join Date: Jan 2016
Posts: 119
Thanks: 2
Thanked 10 Times in 9 Posts
Activity: 0%
Longevity: 28%
iTrader: (0)
Default Re: Worried about a buyer

It's not the money or the product I only used once that is brand new, I just don't want negative feedback and I think this because his last feedback was a guy trying "at least he said he did" fully refunded and he got a negative. Like I said, it is popular on eBay and going for 3 times more, it's just not something I sell and I only needed it once to fix my problem with Apple. I list completely different items, I don't want eBay or Paypal thinking I'm trying to sell a knockoff, I got it directly for a onetime personal use.

Last edited by foolishheart; 05-20-2016 at 05:12 AM.
Reply With Quote
  #6  
Old 05-20-2016
foolishheart's Avatar
Junior Member
Threadstarter  
 
Join Date: Jan 2016
Posts: 119
Thanks: 2
Thanked 10 Times in 9 Posts
Activity: 0%
Longevity: 28%
iTrader: (0)
Default

Quote:
Originally Posted by JamesNorth101 View Post
Refund, curse a little under your breath and then move on to make more money
I'm not worried at all about it, but wouldn't it hurt me if I get a negative?
Reply With Quote
  #7  
Old 05-20-2016
ilcarletto's Avatar
Moderator
 
Join Date: Oct 2013
Posts: 4,515
Thanks: 801
Thanked 1,359 Times in 996 Posts
Activity: 30%
Longevity: 46%
iTrader: (0)
Default Re: Worried about a buyer

I guess it shall not be difficult to make eBay remove the negative if you refund the buyer and show you were cooperative.

It happened to me once. Negative removed in 1 day.
Reply With Quote
  #8  
Old 05-20-2016
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 57,907
Thanks: 4,599
Thanked 7,055 Times in 6,426 Posts
Activity: 100%
Longevity: 76%
iTrader: (7)
Default Re: Worried about a buyer

Don't forget to block the buyer once you decide on what to do to avoid dealing with his/her shenanigans moving forward
Reply With Quote
The Following User Says Thank You to rsot For This Useful Post:
CaliGirlDD (05-23-2016)
  #9  
Old 05-20-2016
Junior Member
 
Join Date: Nov 2013
Posts: 182
Thanks: 32
Thanked 7 Times in 7 Posts
Activity: 0%
Longevity: 45%
iTrader: (0)
Default Re: Worried about a buyer

The best advise I would give is speak to him in the best manner possible (like a slave)
Offer him a refund and told him that despite this, you hope to be of further assistance and would be grateful if he can still leave a positive feedback etc.

Block him later! and move on!

If he does leave neg feedback, I am sorry but thats the way ebay works, buyer have the most power! You can only report him and speak to a ebay rep directly and explain the situation, emailing is probably the best, send all relevant screen shot ie. how he leaves feedback for other buyers etc ( i know ebay can see this themselves. but if you actually gather you info and send it to them, it will most likely get more of their attention instead of sending out automated replies.

i hope this helps. This has actually helped me before, so I hope this helps you too! Good luck!
Reply With Quote
  #10  
Old 05-20-2016
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 7,663
Thanks: 2,195
Thanked 2,531 Times in 1,861 Posts
Activity: 65%
Longevity: 45%
iTrader: (2)
Default Re: Worried about a buyer

I try not to worry about things beyond ones control. What does worrying do for you?
Reply With Quote
  #11  
Old 05-20-2016
foolishheart's Avatar
Junior Member
Threadstarter  
 
Join Date: Jan 2016
Posts: 119
Thanks: 2
Thanked 10 Times in 9 Posts
Activity: 0%
Longevity: 28%
iTrader: (0)
Default

Quote:
Originally Posted by yankee View Post
I try not to worry about things beyond ones control. What does worrying do for you?
Lol, idk I'm often asked that. I guess I like to live under pressure, ugh. 😐
Reply With Quote
  #12  
Old 05-20-2016
foolishheart's Avatar
Junior Member
Threadstarter  
 
Join Date: Jan 2016
Posts: 119
Thanks: 2
Thanked 10 Times in 9 Posts
Activity: 0%
Longevity: 28%
iTrader: (0)
Default

Quote:
Originally Posted by mrgazer View Post
The best advise I would give is speak to him in the best manner possible (like a slave)
Offer him a refund and told him that despite this, you hope to be of further assistance and would be grateful if he can still leave a positive feedback etc.

Block him later! and move on!

If he does leave neg feedback, I am sorry but thats the way ebay works, buyer have the most power! You can only report him and speak to a ebay rep directly and explain the situation, emailing is probably the best, send all relevant screen shot ie. how he leaves feedback for other buyers etc ( i know ebay can see this themselves. but if you actually gather you info and send it to them, it will most likely get more of their attention instead of sending out automated replies.

i hope this helps. This has actually helped me before, so I hope this helps you too! Good luck!
Thank you for the advice, but I'm in the US and we don't have an email option here, unfortunately. And my stealth is a guy and my phone with the eBay phone number is a basic phone, so I can't use the voice changer app. I've already offered him a refund and he said he didn't want one, I'll give him a few days to see if he can figure out how to get it installed, if he can't I'll apologize and give him a refund then politely ask, if he decides to leave me feedback would he find it in his heart to leave a positive, considering I've done all I can do. Thanks again, you guys really help relieve my stress
Reply With Quote
  #13  
Old 05-21-2016
Senior Member
 
Join Date: Apr 2016
Posts: 290
Thanks: 62
Thanked 25 Times in 20 Posts
Activity: 0%
Longevity: 26%
iTrader: (1)
Default Re: Worried about a buyer

This is a whole lot of worry for something that may not happen! If he keeps the item free idk why he would possibly leave neg. Just watch his auctions, make sure he doesn't go to resell it for the 3x more at your expense
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
plz help...im worried. ooooo.halo eBay Discussion! 22 01-11-2015 07:16 AM
What does this mean? Should I be worried? baptistegia Subscriber Discussions 10 07-24-2011 05:17 PM
I am worried. Atomic Shipping Talk 8 11-28-2010 09:57 PM
Should I be worried? LanEvo Amazon 25 09-14-2010 05:19 PM
should i be v worried dburnside eBay FeedBack 1 07-24-2009 12:47 AM


Aspkin Group

All times are GMT -5. The time now is 07:05 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts