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  #1  
Old 08-22-2010
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Default Should I be worried?

Hey guys, I am new here, and I just received this email from Amazon, should I be worried?

Hello from Amazon.

We are writing to let you know that we are conducting a review of your selling account. During this review, your funds will be temporarily reserved in your Marketplace Payments account.

We conduct reviews when sales volumes or inventory are not supported by sufficient buyer feedback or an established history. These reviews are a routine part of our commitment to improving the customer experience.

While we review your account, please continue to fulfill orders and list only items that you are able to ship by or before the promise date.

For information on how you may be able to expedite this review, please search on “Velocity Limits and Account Reviews” in our seller Help.

You will be notified via e-mail when this account review is complete.

We appreciate your patience and cooperation.


Regards,

Merchant Approval Team
Amazon.com
http://www.amazon.com
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Old 08-24-2010
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normal step when u sold too much with no/ not enough feedback.

check this subforum, there are hundreds of threads which discuss that!
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  #3  
Old 08-24-2010
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Search is your friend.

Short - you have passed the limit likely - keep the account clean, wait the 30 days, you should be fine.
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Old 08-24-2010
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when u sell ⊗⊗⊗⊗ stuff dont count on the release after 30 days

then its just a lottery.....win or loose
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Old 08-24-2010
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Well we can't ASSUME he/she/it is selling that stuff right?.....right? ha

Last edited by rsot; 08-24-2010 at 02:53 PM. Reason: Spelling
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Old 08-24-2010
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No, none of it is ⊗⊗⊗⊗ stuff, but higher priced electronics. I sold about 15 units of #3 and #4 on the top selling electronics, in less than a week. So far, my account has 30 orders and I have four 5/5 feedback ratings. I keep a clean account, but if only I found this forum ealier, things would not be this way. And right now I have 1.2K sitting in reserve that I cannot withdraw. All my orders have been shipped out, with USPS Priority with Tracking, and they all should have arrived, or arrived by today.

Last edited by LanEvo; 08-24-2010 at 03:01 PM.
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Old 08-24-2010
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An yes, the limit was hit, bc I sold about $200-300 a month, then this past month I sold $3.7K. So should I continue selling or do I stop and wait out the 30 days?
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Old 08-24-2010
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Continue selling - push for people to leave nice feedback - add bank account when ready - and be on your merry way to the bank.

Just keep in mind - you may become blocked but I prefer the notion of "churn and burn" with Amazon.
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Old 08-24-2010
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Originally Posted by rsot View Post
Continue selling - push for people to leave nice feedback - add bank account when ready - and be on your merry way to the bank.

Just keep in mind - you may become blocked but I prefer the notion of "churn and burn" with Amazon.
Well I already have a bank account saved on there. But I really need that money held in the review so I can purchase more supply. Will they suspect anything if i just stopped?
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Old 08-24-2010
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Why would they suspect? I doubt it but if you wish to keep low profile, sure, stop, let the account review go, withdraw then proceed. You should be fine.
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Old 08-24-2010
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Keep the thread ON TOPIC please.

Thanks,
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Old 08-26-2010
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I sold over 80 items on 3 days and got my account put under review. These were all television dvd box sets. Review passed after 48 hours and now I'm back to selling.
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Old 08-26-2010
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qwat - That's impressive...
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Old 08-26-2010
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qwat - That's impressive...
Yes it is, I am still under review.
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Old 08-28-2010
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I would be worried if Amazon had nearly $4 and I needed that money immediately. What you should do is email every one of your buyers and politely ask for a positive feedback. A couple positive feedback from buyers will go a long way to passing your review. Take this as a warning: never put all your eggs in one basket. Have multiple stealth accounts, that way you won't look odd selling $4,000 worth of stuff on a single account. Spread it out.
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Old 08-29-2010
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Quote:
Originally Posted by StillersFan View Post
I would be worried if Amazon had nearly $4 and I needed that money immediately. What you should do is email every one of your buyers and politely ask for a positive feedback. A couple positive feedback from buyers will go a long way to passing your review. Take this as a warning: never put all your eggs in one basket. Have multiple stealth accounts, that way you won't look odd selling $4,000 worth of stuff on a single account. Spread it out.
I did, have seven 5/5 feedback now, my rep is 100% on a total of 30 orders or so. And for the review, do they really take the full 30 days?
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Old 09-01-2010
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Ok, an update, I am still under review. However, under review I have had to give two refunds. One was for an item that was out of stock and I didn't check before I posted the item for sale, the second is for a defective product, which I am giving full refund and the guy said he would post positive feedback for me when I did the refund. Will this affect me in anyway?
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Old 09-01-2010
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Also, about a week back, I sent them the appeal email with all the tracking information for my previous orders. Did sending that appeal email become a bad choice?
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Old 09-01-2010
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You will prob get hit with 45 day review and selling block privileges. Wait for it...maybe you will be ok. Nothing you can really do to speed things up.
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Quote:
Originally Posted by rsot View Post
You will prob get hit with 45 day review and selling block privileges. Wait for it...maybe you will be ok. Nothing you can really do to speed things up.
Ok, well for the second refund I spoke to the guy through Amazon email, do not know if they read it or not. But I wrote the refund off as sending wrong item. As well, I now have 8 5/5 feedback for 100%. And I have more stock coming in for the items that I am selling, should I continue selling? Or just stop till the review is over? I have about 1.2K sitting with them right now. I do not sell ⊗⊗⊗⊗ items, dvds, or anything like that. I sell items #5 and #6 on the top sold electronics items.

Last edited by LanEvo; 09-01-2010 at 04:45 PM.
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Old 09-01-2010
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Seems like all the contributors were clear here though...

You have a choice - there is no SET method for dealing with Amazon. Myself? I pound it hard. That's me - other people might lighten up.

I can't give any specific methods because I don't know more details about your business. Amazon is a totally different set to deal with.
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Old 09-01-2010
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Quote:
Originally Posted by rsot View Post
Seems like all the contributors were clear here though...

You have a choice - there is no SET method for dealing with Amazon. Myself? I pound it hard. That's me - other people might lighten up.

I can't give any specific methods because I don't know more details about your business. Amazon is a totally different set to deal with.
Yea I understand, but I think I will stop, until this all blows over. Plus, the item I sell today just announced the new generation.
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