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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 07-06-2016
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Default Account Suspension

I've followed the Stealth Book and created an account 2 days ago. Read all those help topics on eBay like a noob would do.
-NEW IP
-NEW address
-New name
-new Email
-NEW user account on my laptop
-NEW visa GC from target
-"sideline" for a phone number, probably abusively used. (Maybe?)
- Multiple Email accounts on my iPhone including previous suspended account email, can eBay track that as well? (Maybe?)

I have listed an used modem last night which i dont think it falls into the high risk category. Got a missed call from eBay at 8pm tonight and got an account suspended email from eBay after 10mins.

After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:
- Your eBay account has been suspended.
- Item listings have been removed. A list of removed items is available further down in this email.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account. Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.
Here are the listings we removed:
edit

We appreciate your understanding.
Thanks,

eBay


Everything seems okay to me except the phone number. Please advise guys. Thanks

Last edited by aspkin; 07-06-2016 at 06:41 PM.
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  #2  
Old 07-06-2016
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Default Re: Account Suspension

Did you access the eBay account from your iPhone? Was the iPhone previously used on a suspended account with the eBay App installed?

And regarding your IP address used, what were you using? Hopefully not some abused VPN.

Phone number could be an issue, but usually that issue is during creation of the account giving you a low selling limit.

And no it wan't the modem, that model is almost worthless & outdated and very few ISP's will even activate it.
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Old 07-06-2016
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Default Re: Account Suspension

first mistake is that you listed item too fast.
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Old 07-06-2016
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Default Re: Account Suspension

OP, remove the listing number from your post - just saying
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  #5  
Old 07-06-2016
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Default Re: Account Suspension

start new account
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  #6  
Old 07-06-2016
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Default Re: Account Suspension

Quote:
Originally Posted by TGMT² View Post
Did you access the eBay account from your iPhone? Was the iPhone previously used on a suspended account with the eBay App installed?

And regarding your IP address used, what were you using? Hopefully not some abused VPN.

Phone number could be an issue, but usually that issue is during creation of the account giving you a low selling limit.

And no it wan't the modem, that model is almost worthless & outdated and very few ISP's will even activate it.
Nope i didnt access the account on my phone. I used a T-mobile hotspot device for the IP purpose

Last edited by skindrinks; 07-06-2016 at 01:03 PM.
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  #7  
Old 07-06-2016
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Default Re: Account Suspension

Dont worry. Just call them up say you saw that you got an email that said you needed to ring them. After about 10 minutes of them fumbling about and asking you some basic questions about the thing you listed the account will get reinstated. Dont be nervous it is really easy and not a big deal.
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Old 07-06-2016
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Default Re: Account Suspension

Quote:
Originally Posted by quest View Post
first mistake is that you listed item too fast.
How long should i wait before i can list?
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  #9  
Old 07-06-2016
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Default Re: Account Suspension

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Originally Posted by rsot View Post
OP, remove the listing number from your post - just saying
I tried to edit the post, where the heck is the "edit" button..
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  #10  
Old 07-06-2016
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Default Re: Account Suspension

Quote:
Originally Posted by fox20c View Post
Dont worry. Just call them up say you saw that you got an email that said you needed to ring them. After about 10 minutes of them fumbling about and asking you some basic questions about the thing you listed the account will get reinstated. Dont be nervous it is really easy and not a big deal.
i'll give em a call tonight and see whats going on. Thanks
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  #11  
Old 07-06-2016
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Default Re: Account Suspension

Since the E-mail did not state anything regarding on the previous banned account. So i can assume the suspension is not due to linked account right? Otherwise it would be another Email template?
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Default Re: Account Suspension

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Originally Posted by meeinter View Post
start new account
i need to find out what could be the cause of my account suspension before i start a new account, so i wont get banned again.
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  #13  
Old 07-06-2016
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Default Re: Account Suspension

Quote:
Originally Posted by skindrinks View Post
Since the E-mail did not state anything regarding on the previous banned account. So i can assume the suspension is not due to linked account right? Otherwise it would be another Email template?
No it will never state the true reason for the suspension. Most likely it is that you listed too fast, used a stock photo or copied from another listing (these are the most common reasons from my experience). All of which are easy to get overturned with a phone call. Good luck tonight on your call, let us know how it goes.
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  #14  
Old 07-06-2016
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Default Re: Account Suspension

Yes usually the missed call is ebay calling newbies and want to make sure they have the item in hand and you are a real person and whatever else. So when they get no answer have to suspend it.
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  #15  
Old 07-06-2016
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Default Re: Account Suspension

Quote:
Originally Posted by fox20c View Post
No it will never state the true reason for the suspension. Most likely it is that you listed too fast, used a stock photo or copied from another listing (these are the most common reasons from my experience). All of which are easy to get overturned with a phone call. Good luck tonight on your call, let us know how it goes.
Thanks for the info! I will def update the post after i called them tonight.
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  #16  
Old 07-06-2016
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Default Re: Account Suspension

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Originally Posted by miketyson View Post
Yes usually the missed call is ebay calling newbies and want to make sure they have the item in hand and you are a real person and whatever else. So when they get no answer have to suspend it.
Thanks for the info. I will call them and see how it goes. :D
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  #17  
Old 07-07-2016
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Default Re: Account Suspension

Quote:
Originally Posted by fox20c View Post
No it will never state the true reason for the suspension. Most likely it is that you listed too fast, used a stock photo or copied from another listing (these are the most common reasons from my experience). All of which are easy to get overturned with a phone call. Good luck tonight on your call, let us know how it goes.
Just got off the phone with eBay, no luck on reinstating the account. Looks like i need to try again with prepaid phone number and PO BOX since the clean address i used is not clean anymore god damnit. the hardest part of this is finding a clean address.
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  #18  
Old 07-17-2016
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Default Re: Account Suspension

Quote:
Originally Posted by skindrinks View Post
Just got off the phone with eBay, no luck on reinstating the account. Looks like i need to try again with prepaid phone number and PO BOX since the clean address i used is not clean anymore god damnit. the hardest part of this is finding a clean address.
I just use zillow
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  #19  
Old 07-17-2016
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Default Re: Account Suspension

Quote:
Originally Posted by bluegrass1 View Post
I just use zillow
how? just enter random address found on Zillow?
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  #20  
Old 07-17-2016
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Default Re: Account Suspension

Quote:
Originally Posted by skindrinks View Post
how? just enter random address found on Zillow?
Seems like it if you go on the website
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  #21  
Old 07-17-2016
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Default Re: Account Suspension

Quote:
Originally Posted by skindrinks View Post
how? just enter random address found on Zillow?
Is what i do .. just a empty house .. I do find some thats been on the market for a while
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  #22  
Old 07-17-2016
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Default Re: Account Suspension

Hopefully no one else does the same and happens to overlap addresses with you bluegrass1
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