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Entropay disabled, urgent help
 

Urgently require help, entropay is disabled.
Withdraw money from my PayPal to entropay successful for a year now they are asking why there is a cross name mismatch. I have 2k withdraw from PayPal. Ur not hit my entropay acc yet as they have disabled it until I email them.

Any ideas on how to go about this ??

We see someone other than you has sent money to your Entropay account.

Your Entropay account can only accept transactions from you.

Can you please clarify why you are receiving funds from John Beale?

We're afraid that if this happens again, we may need to restrict or suspend your account according to our company policy.

Remember, if you have any questions about this or any aspect of Entropay, just let us know: http://support.entropay.com. We're here for you.

Re: Entropay disabled, urgent help
 

make an excuse that my partner paypal withdraw in my entropay i didnt knew your policy etc etc they are closing anyway so they will allow you to withdraw your funds via bank

Re: Entropay disabled, urgent help
 

It's normal, just come up with some excuse like I gave the card details to my son so I can control his finances. They won't break your balls about it and should release your money