eBay Suspended & PayPal Limited Forums

Entropay support is shocking, no reply within 48hrs as promised.

Still no history on any cards available before April. Noone else has this so I wonder what the hell.is going on. I was waiting for some expuse codes too

muzzie

04-05-2015 12:19 PM

Re: Entropay

Well... wait for the response. Today I sent some docs to verify my acc, got verification almost instantly.

sax4	04-05-2015 01:47 PM

Re: Entropay

They are working on a Sunday then

Bunneh

04-05-2015 08:20 PM

Re: Entropay

Having the same problem with one of my buyers :pout:
But all other cards i created are fine with transactions showing ? :noidea:

just_smile

04-06-2015 03:26 AM

Re: Entropay

All my cards are the same, no history showing.

sax4	04-06-2015 03:28 AM

Re: Entropay

I think they screwed up somehow

bjammin

04-06-2015 11:55 PM

Re: Entropay

I had issues accessing my march statements. I sent them an email. They responded in less than 12 hours and asked for the last 4 numbers of each statement I needed. They sent the statement with another 12 hours. I was happy with the turn around time they provided. Sorry to hear you are not getting the same results.

Bunneh

04-07-2015 01:05 AM

Re: Entropay

Quote:

Originally Posted by bjammin (Post 657319)

Same here i provided card numbers and they sent me statement details for more than i asked for and was withon a few hours.

You sure you choosing the right option under the help section to contact them?

sax4	04-07-2015 02:12 AM

Re: Entropay

Yeah I tried twice from within Entro. Going to email them through the support email

Bunneh

04-07-2015 03:25 AM

Re: Entropay

Quote:

Originally Posted by sax4 (Post 657336)

Yeah I tried twice from within Entro. Going to email them through the support email

Yes thats what i used. New site probably causing all the issues

just_smile

04-10-2015 03:57 PM

Re: Entropay

All working fine the last few days, crisis averted.:uk:

sax4	04-13-2015 08:29 AM

Re: Entropay

Site appears to be particularly crap lately. Just tried transferring money between one card and another and the money has disappeared with that error message saying "the engineers have been called"

They are causing me some stress lately

Bunneh

04-13-2015 07:30 PM

Re: Entropay

Quote:

Originally Posted by sax4 (Post 659037)

:shocked: Did you get it back in the end?

JamesNorth101

04-13-2015 07:36 PM

Re: Entropay

Quote:

Originally Posted by sax4 (Post 659037)

Their site has become pretty buggy recently. Much prefer the old interface.

rsot	04-13-2015 08:35 PM

Re: Entropay

I like the old interface as well but /knock on wood - no issues here

sax4	04-14-2015 02:13 AM

Re: Entropay

Quote:

Originally Posted by Bunneh (Post 659163)

:shocked: Did you get it back in the end?

Yep, Entropay is great when its working

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