eBay Suspended & PayPal Limited Forums

Right,

**** has hit the fan in a weird way and I'm looking for some advice and feedback, based on your experience.

I've just received an email, from Etsy team, explaining how my shop has been removed from the general search until I fulfil all my open orders and then I can start my 4 week probation period, where I need to prove myself to them and show how I can operate without having any cases opened against me.

The account is real, my own personal little shop, with 700 orders and all max reviews- I handmade these items myself so its not a case of re-selling just to make profit.
DPD lost 4 of my parcels this week and all 4 customers opened cases, which triggered the probation I believe.

What the best case scenario here, is there a slim chance of passing the 4 week probation period? Or is it one of those "we'll give you a chance" but in reality I get banned anyway letters?

What should I do?

On my real etsee i have a case opened against me but luckily i found the tracking # and it had been delivered and it was awarded in my favor.

As long as you can provide tracking info you are good.

I believe this woman may have been scamming me.

It sucks sometimes to be a seller bc they usually side with the buyer but in this case it worked out for me.

Gladiator

08-08-2017 07:20 PM

Re: Etsy Probation Period

Etsy always automatically closes not delivered cases when the tracking is added showing delivery. That's the only good thing they do. Not as described is the one to be concerned about on their platform, that is if you actually track your items and keep records. You'd be screwed either way if you didn't.

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