artandsoul1974 | 12-20-2018 06:10 PM | Re: Without any reason my ETSY store is suspended i got my 2 accounts suspended last week as a couple of buyers opened cases of not recieved items , 4 in total , i had tracking for 2 of them , it happened on the friday morning ,i was online allnight i noticed i had no sales in the nighttime 99.9% of the time i get sales from 1am to 9am , i had nothing i had no notice saying account suspened, Then 4pm suspened signs came up ,I called Etsy up i suggest you dont call from the UK ,phone bill after 3 calls £145. spent most of the time waiting once through got brushed off , If anybody has dealt with ebay customer services its the same,
basically told me another department would look into it , i refunded everybody even those i had sent tracking numbers, i know they all wil have their items now. I sent about 20 emails through the customer services section , i didnt stop bombarding them , i finally got a reply saying they were going to open my account back up again ,i think if you have a genuine reason and dont give up hassling them then you can get your account opened back up, I make my living on etsy its my bread and butter, it felt like my world was ending ,luckily i found this site while searching for cases of other people in the same boat ,now iam buying ebay stealth and love this site, it has given me alot of insight into getting back online (Ebay) and opening other accounts to have a safty net. |