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  #1  
Old 02-04-2019
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Default what got you suspended?

Just curious - what got you suspended in the first place? Did you attempt an appeal?
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  #2  
Old 02-04-2019
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Default Re: what got you suspended?

I can't remember what I did yesterday....much less 5+yrs ago, whatever it was I f'ed it up good. I did appeal and they gave me the middle finger.
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  #3  
Old 02-05-2019
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Default Re: what got you suspended?

Welcome to the forum - all the best as you master stealth
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  #4  
Old 02-11-2019
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Default Re: what got you suspended?

I was suspended because a customer filed a complaint that they never received the item. The buyer was overseas. I called up Etsy and uploaded proof of shipping overseas via USPS first class mail (basically a photo of the shipping receipt and customs form with the customs number) and Etsy restored my account.

A lot of people think there is no tracking outside the USA, but with USPS first class mail when you send a package and fill out the customs form, that number acts as a tracking number, in many countries it will show when it is delivered or attempted delivered.
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  #5  
Old 02-22-2019
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Default Re: what got you suspended?

not paying your Etsy BILL would get you suspended in no time.
As for overseas shipping,refer to Etsy seller protection,the last time I read ,you may not have to prove tracking or delivery as long as you show you have shipped,shipping using Etsy label is good ,else upload your shipping label or like the other said US customs form
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  #6  
Old 02-23-2019
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Default Re: what got you suspended?

I have given up selling internationally with me shipping it, too many problems, too much work involved and indecently some countries do not track international packages, most of South America and Mexico do not track to the door.
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  #7  
Old 02-24-2019
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Default Re: what got you suspended?

you may want to review Etsy seller protection for overseas shipping,my understanding which is years old said all you need to prove is that you have shipped,not necessarily tracked and delivered.
but it could change,Etsy is much bigger now.
There is a list on USPS site which countries do update tracking ,but some may say delivered to that country which is not good enough.
USPS also does not give you signature confirmation for overseas shipping/and shipping using DHL,FED EXP OR UPS is very expensive
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  #8  
Old 03-06-2019
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Default Re: what got you suspended?

Well the first time I got into a bad car accident and I had to put my shop on vacation with 130 open orders. Appealed and they approved.

I did really really well on there, quit my job. I started back Oct last year. Had 250 orders a month. Had one idiotic customer who ordered the same thing 9 days apart. Messaged me on Friday night- and I couldn’t get back to her until Monday, my shop stated I was open m-f 8-5

Monday morning I get on, she had already left a bad review for the first item and opened a case against my shop. Told me I had the worst customer service she’d ever dealt with. My policy’s also stated I didn’t give refunds for cancellations after 48 hours and it had been 6 days. I’ve seen a lot of shops state no refunds if a negative review is left. I told her that it was too late to cancel but I could make an exception if she took down/edited her review. She mentioned this on the case and I didn’t think anything of it. Tuesday morning I go to get on my phone and I can’t log on.

I received an email your shop is closed and your selling privileges are revoked we wish you the best of luck. I sent emails until I heard back from a person and she was a jerk, said I was done for extortion and it’s likely that customer won’t come back and blah blah. It was a $34 order, they made $2-$3? I paid them $12k last year. I’m in the middle of writing my appeal, but I’m not sure as it’s the second time. So this is actually my first post because If been researching a stealth option.
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  #9  
Old 03-06-2019
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Default Re: what got you suspended?

if you are doing this kind of volume,you should consider a backup.
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  #10  
Old 03-07-2019
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Default Re: what got you suspended?

Yes I agree, only if I knew then what I know now. I didnít because I was oblivious to what could happen and Iím offline. Iím going to try to open a new one, I used my ssn instead of my EIN previously and Iím moving in a week. If that doesnít work Iím going to open one under my moms LLC, meeting with our accountant to figure that out in the morning.

Still going to submit my appeal, I feel I have a good chance of it being overturned. I had a 98.6% positity rating. Regardless of how and when I get on it will just be to drive people to my personal website that I didnít previously have.

Last edited by Klc0522; 03-07-2019 at 12:17 AM.
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  #11  
Old 03-07-2019
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Default Re: what got you suspended?

I was so consumed with my shop and work I honestly had never seen or heard one horror story of shops being **** down over night. Yes mine was the first go around- but I had a negative $1000 balance that needed to be paid from the refunds. This has been the worst couple weeks Iíve had in a very very long time.

Does anyone have any info or can stear me in the direction of using an EIN opposed to an ssn. Iím getting nervous because all Iíve read are people whoíve had issues when Etsy starts questioning them. Does anyone really open an Etsy stealth with success, especially selling in larger quantities.
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