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  #1  
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Default Etsy letter from CEO

Shoppers come to Etsy because they want something special, something they canít find at a big-box retaileróand thatís all because of you. But these days, online shoppers expect free shipping everywhere they go. Etsy is no exception. I believe our job is to make sure you have the tools you need to compete and succeed in this fast-changing world.

Time and again buyers tell us that having to pay an additional shipping cost is what keeps them from shopping on Etsy more often. Itís become commonplace for online sellers to include shipping costs in the item price, so weíre launching tools to make it easy for you to do just that. This way your shoppers will never be surprised at checkout and theyíre more likely to complete the transaction. In fact, we know that shoppers on Etsy are 20% more likely to complete their purchase when the item is marked as shipping for free.

So we're making changes to the shopping experience to make it easier for buyers in the US to find items that ship free. When we meet buyer expectations, shopping on Etsy becomes more competitive with the rest of e-commerceóand that could mean more sales for you.

Starting on July 30, 2019, weíll give priority placement in US search results to items that ship free and to shops that guarantee free shipping to US buyers on orders of $35 or more. This means that shoppers in the US will primarily see items that ship free and shops that guarantee free shipping on orders of $35 or more in the top and most visible rows of search. Weíll also begin to prioritize these items wherever Etsy advertises in the USóin email marketing, social media, and television ads.

Offering free shipping doesnít mean you have to pay for it yourself. No delivery service will ship a package for free, but, just like the cost of your materials and other business expenses, itís a cost you need to consider when setting the price of your item. Our data also shows that Etsy buyers will spend more to have their order shipped free. So, offering a free shipping guarantee could mean youíll make more per sale, helping to offset your shipping costs.

To simplify the process for you, we created a tool that lets you guarantee free shipping to US buyers when they spend $35 USD or more in your shop. The tool will be available in the next week.
For shops with items priced at $35 or more, we also created a way to bulk edit listings so you can adjust your item prices to recover your shipping costs. That means you donít have to take on the cost of offering free shipping yourself. Keep in mind that how you determine and set prices is up to you.

In addition to these new tools, we also offer Etsy Shipping Labels with the United States Postal Service and FedEx, giving you the kind of discounted rates that big ecommerce retailers benefit from.

Watch our video to learn more about this change and how you can start offering a free shipping guarantee. We also created in-depth shipping education so you can create a pricing strategy thatís right for you. Weíre excited to continue working with you to deliver the shopping experience buyers expect, and to help your business grow.

Thank you for making Etsy a one-of-a-kind marketplace.
Learn more
Josh Silverman
You are receiving this email because you registered on Etsy.com with this email address.

If you live in North America or South America, this email is sent by Etsy, Inc., 117 Adams Street, Brooklyn, NY, 11201, US; if you live elsewhere, this email is sent by Etsy Ireland UC, a subsidiary of Etsy, Inc., 66/67 Great Strand Street, Dublin 1, D01 RW84, Ireland having company registration number 495696 and VAT registration number IE9777587C.

Copyright © 2019 Etsy, Inc, an affiliate of Etsy Ireland UC. All rights reserved.
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Default Re: Etsy letter from CEO

"we’ll give priority placement in US search results to items that ship free and to shops that guarantee free shipping"

That's a game changer right there. This should of been Ebay's Policy from the beginning.
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Default Re: Etsy letter from CEO

Very good, I sell to 90% USA and dropship from USA whilst living in UK and have been completely cucked by localization on my UK shops. Hopefully this is the key to getting my old traffic back.

Can't wait until 30th
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Default Re: Etsy letter from CEO

ThIS $35 MInimum order business is from Walmart,so now everyone has to offer free shipping on $35 order,WMT claims it gets it from AMZN.
The bottom line is small sellers eat crows!
Same with Prime day,do you think small sellers get rich selling on AMZN with high FVF fee and free shipping,free return and now Prime-more discount.
Where is the soup kitchen??????
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Default Re: Etsy letter from CEO

Come to think of it,
lets dig deeper,Etsy sales have slowed down too,thats why this ceo has this brilliant idea of sending us to the soup kitchen !
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Default Re: Etsy letter from CEO

Quote:
Originally Posted by agent006140 View Post
Come to think of it,
lets dig deeper,Etsy sales have slowed down too,thats why this ceo has this brilliant idea of sending us to the soup kitchen !
huh? what are you talking about?
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Default Re: Etsy letter from CEO

did you read the letter ?
Time and again buyers tell us that having to pay an additional shipping cost is what keeps them from shopping on Etsy more often. Itís become commonplace for online sellers to include free shipping.
-----------------------------------------------------------------
It is sad to hear buyers complain etsy sellers are charging shipping,I have more than 1800 sales on ETsy,and not one buyer complain of paying shipping cost.
Many ETSY seller sell what they make it is hardwork and they dont feel they have to subsidise the buyer by offering free shipping.
Do USPS ,Fed Exp,UPS,DHL offer free shipping?

Last edited by agent006140; 6 Days Ago at 10:20 PM.
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