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ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Well it seems like Etsy is becoming Amazon by implementing it's new Order Dissatisfaction Rate policy.
You can read more about it in this article:
https://www.ecommercebytes.com/C/abb...574045451.html

It's a shame etsy was great lately and now they are becoming a corporate soulless machine like Amazon kicking out small sellers from the site.

If you are trading on Etsy, please consider signing a petition against this:
https://www.change.org/p/etsy-revise-etsy-1-odr-policy

What a shame.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Etsy now has many sellers,it sounds like it is weeding some out,those who sell Chinese goods and call it handmade !

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Well as a result of this, not only those who sell chinese goods will suffer but also small seller if for example an item will be delayed in the post and buyer will leave a negative feedback or open a case, even if the item arrives in just a few days and buyer closes the case or change the feedback to 5 stars, etsy still count it towards ODR this is ridiculous and many sellers are ranting about it.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Why now? I am just starting to learn about etsy

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Thank goodness! So many hack sellers on etsy.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

sellers would have to accept the consequence ,the carrier is your agent ,if carrier is inept,you would have to make improvement,eg change carrier,upgrade to a better service.
You wanna make money,then face up to the minus ,not just the positive.
No matter what you do,there will be some bad incidents,you just have to deal with it,like setting aside some $$ reserve,compensate the customer.
During past years Xmas seasons,with hurricanes and flooding,many sellers lost a lot of money when packages are routed and misrouted and buyers got their money back and received goods later .

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Easy for you to say, you are from US, but guess what this rules are also imposed on EU sellers which simply don't have many international delivery choices and Esty buyers are mostly from US and Canada. So you say nonsense here.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

It is not nonsense.
Most buyers are from US and the main focus of this platform is US market.
If you are not from US, that's too bad.
If you still want to sell on this platform, you are the one who needs to find a solution.

If you cannot satisfy your US buyers, then your odr will be higher than 1%.
I agree that 1% is too difficult as the scam rate on this platform is higher than 1%. Basically, you need to refund the money to some scammers in order to be safe.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

It is not nonsense,if you dont have many intl delivery choices,then be selective.
I dont sell to buyers in Middle EAST except Israel,I dont sell to buyers in Russia and rest of Eastern Europe,I also do not sell to Nigerians in Nigeria and rest of Africa,except South Africa,at one time I also avoid most Latin America countries.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

You are in UK?
What is not to like Royal mail ,DHL?

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Royal Mail takes ages to reach US buyers and this can result in case being opened and than closed few days later when postage arrives and guess what it counts towards ODR. If you ever experienced Royal Mail you would know it's pain in the ass,SLOW pain, they constantly lost parcels and urghhh just read forums about Royal Mail.
DHL???!! How would you ship a $10 $15 item with DHL which cost at least $30 to ship even for small items to US. NO one would buy with such high delivery price.
But honestly I there is no point to prove you something, you are americans and you think this ridiculous ODR is good, sure when you are americans it might be good for you privileged folks.
I have no more to say, anyone from Europe knows my pain. Americans won'd understand, they were born with a silver spoon in their mouth.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

This person has a sour grape problem,she wants to sell to US and Canada but she cant find a shipper which meets her needs,what a spoiled brat.
I have received packages from UK via Royal mail,never a problem.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

what do you want us to do?
start selling something which justify higher shipping fee .
OR stop whining

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

I just want to share something in case someone doesn't know.

If a bad buyer left you a 1 star review and changed to a 5 star review later, it still counted as one defect in your ODR.

This is not fair.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Yep I already pointed this out here, seem no one cares and everyone agree this is good. Well for US sellers maybe, however I can't imagine how this can be good for anyone. This is madness.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Does Royal Mail come with tracking?

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Good on you OP for getting the word out there, last thing anyone needs is another ebay.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

There is no way we can stop this,as Etsy has grown by leaps and bounds,there has to be more rules ,more competition,the strongest survive.
Do you know Etsy will show your account -this seller usually responds in a few hours?

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Based on what you have said with poor service and cheap slow shipping to the Privileged USA, THIS IS AN EXCELLENT thing to rid the platform of YOU.

If YOU cant offer a fast and effective service, dont suck the teat of the USA. You want Money from us spoiled Americans, step up your game or be left aside. :au::lol::peace:

You really are a whinny obnoxious jealous seller. Make the cut or dont. No one has time for your slow service and tears of defeat. :lol:

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

i was reselling painted art work and was using some language that made it seam authentic and related to actual professionals i won't use names but the etsy sellers were dinging me with bad reviews for confusion. ODR definitely slammed me. Art works profit is high. Low volume. The low volume shops will go down quick and hard man...beef up that sales to get those %s down with high volume store. The new ODR is going to kill off many low volume shops quick.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Oh don't you worry I stepped up my game and I WILL get your americans money. I just want to finish that this stupid ODR policy on etys will kill many good shops not only EU shops (in first place) but americans as well, the system is just designed too good for abusers. Still can't believe people like you are happy about it. Well I guess that says a lot about you.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Yes, yes it does. The platform is full of scammers and people offering a horrid buying experience. They ALL need the Axe. With a better buying experience and garbage on the platform, it will allow more room for profit and more buyers with less competition.

It is LONG overdue!

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

With this new ODR there will be 3 times more scammers and even more horrid buying experience. I guess that's what you want.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

I dont see how?
This is like saying you put more police on the streets,there wil be more robbers and rapists and pick pockets and muggers

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Stupid comparison. The ODR policy not made to reduce the count of scammers, it's made to get rid of sellers and their shops. And it's a gold mine for scammers willing to shut down shops or get free stuff from seller by threatening them.
There are already sellers on Etsy forum that have been threatened by buyers that they will left negative feedback or open case if the seller won't refund them and the scummers specifically point sellers attention to the new ODR ssystem and that sellers shop can be closed if they won't refund the scammer buyer. Things like this will happen more and more now sine the ODR policy allows scammers to abuse the system and threaten etsy sellers with cases and bad reviews.
Sellers can't do anything against scummer buyers since Etsy is still counts case opened against shops as shops failure even if the shop provide proofs and case will be closed in shops favour. You follow where it gets shady?
Hope this explains how.

If you are the buyer than you you don't give a heck about any policy but I thought this forum is all about sellers!? Isn't it?

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

None of what you said is new,in fact it has been in place for many years,20-30 years for internet and thousand of years since dawn of civilisation.
Do you know the Arabs are the best horse traders in the world?
Etsy is becoming more like Ebay and AMZN,the same buyers and sellers from those sites are now on Etsy,so why cant Etsy apply similar rules like AMZN and EBAY?
You are making a big fuss over nothing,small sellers selling low price items from EU and cant afford speedy shipping,time is better spent revising your business model,business is getting more cut throat every day,little guys ,under capitalised go first,only the fittest survive,it is a jungle out there.

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

I have been buying and selling to UK for many years,most shipped Royal mail,do not recall any problem,I dont expect the shipment to be there next day,but they all arrived in a timely manner.
I have also shipped many packages to UK,using USPS first class mail ,dont recall any missing package,99.99% of the shipments were delivered.
USPS first class letter is only $2.13,light weight package is $13.54.
You just have to tweak your business model to either hike your asking price,or ask for more shipping or sell something else

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

I sell on Etsy and get orders daily,I dont have much problems,sometimes there are returns,if you are not happy with Etsy,find another venue,there will always be scammers (buyers and sellers),if your loss is too much,then either quit selling what you sold,or sell elsewhere or just QUIT SELLING and do something else instead

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

Ok thanks for "advice". This conversation is going nowhere. I was hoping to get more sellers to stand up against Etsy becoming ebay & amazon because that what Etsy used to be and that is how it was created by Rob Kalin (a frinedly community of creators to sell handmade items) well I guess when he was fired from the company he created it said it all by itself and now this new ODR just proves things are going to be even worse.
Sad that people like you agree with it instead of trying to stand up against it and rebel the corporate machine of money which Etys will eventually only loose thanks to this ridiculous measures. They want so much to be amazon while in reality they never will (it's still a community of creators, community that is falling apart because of the dumb corporate CEO's).

Re: ETSY becoming Amazon? New ODR policy. Is that the end of Etsy?
 

you are right,this conversation is going nowhere,good luck !