How long does esty keep your money?

[modzo]

Hi,
As suggested by the title I got suspended for an IP infringement.
My question is how long does etsy keep yours funds and when would they release them if I got suspended today?
And what's the best to do with standing orders? Ship them or refund them?

[agent006140]

best is to ask Etsy,since they are the one who suspended you

[prodigyace]

Etsy can answer that. I should have funds released in 3 days from what they told me, i had a 90 day suspension

[modzo]

Originally Posted by prodigyace

Etsy can answer that. I should have funds released in 3 days from what they told me, i had a 90 day suspension

What do you mean you had 90 days suspension?
Did they lift the ban after 90 days or transferred the funds?

[depifish]

Originally Posted by modzo

Hi,
As suggested by the title I got suspended for an IP infringement.
My question is how long does etsy keep yours funds and when would they release them if I got suspended today?
And what's the best to do with standing orders? Ship them or refund them?

I got suspended due to copyright infringement and they released my funds after 6 months. I think they keep them in case they need to refund customers on behalf of you if something goes wrong with your orders as they believe that you are not trust worthy anymore.

[rsot]

Originally Posted by depifish

I got suspended due to copyright infringement and they released my funds after 6 months. I think they keep them in case they need to refund customers on behalf of you if something goes wrong with your orders as they believe that you are not trust worthy anymore.

6 months is normal - thankfully not kept forever...yet