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  #1  
Old 06-29-2023
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Default Long Time Etsy Account Suspended

I have two shops andddd both are suspended. Short story time:

Shop 1: Was having a record month, 10k in sales first two weeks on May (never did over 5k in a whole month prior to this). Got hit with a random perm (locked out) suspension on Beginning of May. Few days later they emailed me security questions saying they did is because of a suspicious login (makes no sense, I login same computer and wifi everyday). I respond, crickets... Since then I've called twice a week, emailed a few times.. nothing. Got the same email end of may, as I did prior about a suspicious login, responded... you guessed it.... crickets. My appeal I sent in I guess expired after 3 weeks, so I had to send in another appeal. Over 7 weeks later, i'm still locked out. This same exact thing happened to me last year (suspicious login), but I got back in my account after 3 weeks.

Shop 2: Had a listing of a spoon marked as Dr*g Items and a handmade Christmas toilet seat cover that hasn't sold since Christmas randomly get policy violation out of no where. Back to back days, then two days later, out of the blue, I got hit with the perm suspension. Before this I don't think I had any violations except for one last year (same thing with AI taking down listing with certain key word). I've been selling on this account for over a year now, over 800 sales with a 4.5 rating and it just got perm suspended, no coming back support said.

I don't think they linked my accounts, I just don't understand why they're beating around a bush with me. Is there anyone who has a service or connections somehow someway with a higher up?
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Old 06-29-2023
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Default Re: Long Time Etsy Account Suspended

Sorry to hear that. Seems extreme for minor infractions or concerns!

My main account is over 6 years with many warnings but never a suspension, so far.

From what I've seen here, coming back from a suspended account is very rare.

Looks like your only option is to try and start over, which is very hard to do these days.

Good luck.
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Old 06-30-2023
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Default Re: Long Time Etsy Account Suspended

Quote:
Originally Posted by supplies View Post
Sorry to hear that. Seems extreme for minor infractions or concerns!

My main account is over 6 years with many warnings but never a suspension, so far.

From what I've seen here, coming back from a suspended account is very rare.

Looks like your only option is to try and start over, which is very hard to do these days.

Good luck.
Yeah now a days it seems like every new account will almost certainly get auto suspended. Also cost a lot of money on ads to get my listings where they are at.

Unsure what to do, as I still hold out hope that I get my main account back before I risk creating a new one. 2nd account it toasted sadly.
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Old 06-30-2023
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Default Re: Long Time Etsy Account Suspended

Quote:
Originally Posted by supplies View Post
Sorry to hear that. Seems extreme for minor infractions or concerns!

My main account is over 6 years with many warnings but never a suspension, so far.

From what I've seen here, coming back from a suspended account is very rare.

Looks like your only option is to try and start over, which is very hard to do these days.

Good luck.
Warnings as in copyright takedown violations? If so how many have you had within one year? If you don't mind saying. I have always been curious if these things reset over time with Etsy like they do with eBay.
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Old 07-03-2023
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Default Re: Long Time Etsy Account Suspended

Possible competitors reported you
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Old 07-03-2023
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Default Re: Long Time Etsy Account Suspended

Have you received emails from other sellers that say you copy their items?
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Old 07-03-2023
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Default Re: Long Time Etsy Account Suspended

No it was a few handmade policy warnings that come with selling a lot of items. Both accounts are done for and not coming back, it was a good run!
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Old 07-03-2023
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Default Re: Long Time Etsy Account Suspended

Quote:
Originally Posted by solefoodbk View Post
Warnings as in copyright takedown violations? If so how many have you had within one year? If you don't mind saying. I have always been curious if these things reset over time with Etsy like they do with eBay.
Yes. Always copyright infractions but they false and always from competitors.
Either etsy believes me or i can only assume they reset or you get more chances the longer you’re a shop owner?
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Old 07-05-2023
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Default Re: Long Time Etsy Account Suspended

And I would say some shop do not get suspended for their convenience
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